United Airlines is a mess right now. They have mo standards or instructions available to help customers. Feeling bad for their frontline employees as they have no guidance from their leaders. It's time to step up and help your customers and employees. @united
@United immediate support needed @DFWAirport. There is a system meltdown for international flights. Gate agents and @united customer service agents are unhelpful.
@progressive, why am I being asked to use my underinsured policy (with no assurance that my premium won't fluctuate) for an accident I'm not responsible for? Feels like I'm being financially penalized for something I had no control!!