Andy Dignan

Loving dad and husband. President at @Five9 @Cisco alum @CDWCorp alum. #CX #CCaaS #SaaS #UCaaS - Tweets are my own

[Andy Dignan @adignan]

I’m thrilled to welcome Amit Mathradas, who has been appointed Chief Executive Officer of @Five9, effective February 2, 2026. 🙌

Read the full announcement: https://t.co/E6BPGUtvya

[Andy Dignan @adignan]

@davidaldridgedc Don’t forget about high school @davidaldridgedc

[Josh Jacobs @joshjaco98]

I’ll never forget my sophomore year, our high school’s basketball team went to the state championship game after an incredible season

Unfortunately, a senior point guard committed to Villanova dropped 30 and beat them, and now Jalen Brunson is putting on a SHOW in the NBA Finals

[Andy Dignan @adignan]

@rowantrollope I just think, “I can’t believe they didn’t at-least delete the em dashes!”

[Andy Dignan @adignan]

I have loops fomo

[Rohan Paul @rohanpaul_ai]

Head of Claude Code Boris Cherny at Anthropic's annual developer conference in San Francisco on how his life changed in the last 6 months with AI writing all the code.

"About six months ago what happened is all the code that I used to have written by hand now Claude writes.

And I just prompt Claude. So I talk to Claude and I'm like, hey, let's build this feature. It builds a feature and it tests it. And then it shows me.

And I'm like, yeah, that's good. Or no, wait, make this change. And then it makes the change. "
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From 'CNBC Television' YT channel (link in comment)

[Five9 @Five9]

#Know26 attendees! We are thrilled to announce the next evolution of our @ServiceNow offering, the availability of Five9 Fusion for ServiceNow, featuring a fully Unified Workspace. Not only is Unified Workspace available, but you can also see it for yourself at the Five9 booth #2602. Come stop by! https://t.co/5eYKpd4oxA
#PartnerPowered

[Andy Dignan @adignan]

I thought I was the only one 🤣

[roon @tszzl]

people are walking around with their laptops slightly ajar to keep their agents running

[Andy Dignan @adignan]

Spent a good chunk of my career jamming to this song and installing Cisco UC and Contact center 🤣

[Todd Spence @Todd_Spence]

Hilarious this band covers that banger on-hold music 😂🤘

[Andy Dignan @adignan]

Crazy the growth from 10 to 17 of my daughter 🩷🩷🩷

—————————-

I had the absolute honor to play the same role 7 years apart. Elsa has left a true mark on my life and I love her more than anything 🤍💙

#musicaltheater #theater #theaterkid #musical @FrozenBroadway

https://t.co/mVAQmFItYv

[Andy Dignan @adignan]

Proud dad moment with my daughter performing as Elsa in #frozenthemusical in her local #musicaltheater company. Her vocal coach shared it on instagram. Give it a listen and a like :) https://t.co/wCnm0vCclR

[Andy Dignan @adignan]

Installed Claude Claude code 10 weeks ago now.

Mind = blown 🤯

A lot of learnings, will share more soon

The dopamine hit you get from the feature velocity means there isn’t much sleep happening !

[Andy Dignan @adignan]

Shameless plug for my daughter, an aspiring actress in high school who wants to be on Broadway someday. Getting ready to perform as #Elsa on the Broadway version of #Frozen. Love seeing her shine with all the hard work she puts in!

#musicaltheater #frozenthemusical

https://t.co/2yWXzU2u6t

[Five9 @Five9]

Is data the new gold in #CX? Dive into the expert predictions from @McGeeSmith and Five9 President @adignan as they look ahead to 2026 with bold new predictions for where CX and #AI are headed next. https://t.co/yPGYdZeY6F

[Five9 @Five9]

With love, Five9. 🫶

[Andy Dignan @adignan]

Actually, not a bad idea

[blue @bluewmist]

What if social media platforms closed every night at 9 PM, like a library?

[Andy Dignan @adignan]

#SuperBowlLX halftime shown with @ladygaga reminded me of my singing skills with my daughter Riley :)

[Andy Dignan @adignan]

Congrats to the best realtors, and people in the business! 💪

[Bob & Teresa Kroll @BobTeresaKroll]

808 Realty is OPEN FOR BUSINESS!

#NewOffice #NewChapter #ProudMoment #808Realty #NowOpen #ChicagolandRealEstate #RealEstateBusiness #RealEstateExperience #LocallyOwned #NewBusiness #RealtorLife

[Andy Dignan @adignan]

Now if I could just get it to make me workout after dinner 🤔

[qrime @qrimeCapital]

Insane thing just happened.

I’ve been teaching my @openclaw bot my daily schedule, including when I eat dinner.

I randomly got a knock on the door around dinner time and it’s some food delivery person. I told the dude I didn’t order anything and he said “are you sure? It says it’s for Gus Antlerson”

My heart dropped.

What the fuck.

That’s the name I gave my molt bot.

I asked Gus wtf was going on. He said he calculated the time I spend inside vs my Apple watch activity app and thought this seemed like the correct caloric intake I should have for the entire weekend so I didn’t have to leave at all and could accomplish more tasks.

Funny part is, I haven’t given him any sort of payment methods at all.

Apparently he scoured online boards for skimmed credit cards and created a DoorDash account with one of the cards.

What’s my liability here?

In the meantime I’m going to enjoy some sushi, cheers.

[Andy Dignan @adignan]

@jacobinfante24 Not gonna lie…elite engagement farming. 10/10 no notes.

[Andy Dignan @adignan]

@PranavSriraman OC job that doesn’t call plays 🤔

[Andy Dignan @adignan]

@Five9 @McGeeSmith Had a fantastic time with @McGeeSmith making predictions using our CX and AI crystal ball on what’s to come in 2026! Give it a watch.

What are your predictions?

[Andy Dignan @adignan]

@shauncooley @auren Ha! Same for me. My wife however puts everything in the drawers. So weird!