@JuwonShina Dear Customer. We sincerely apologise for the current state of the power supply. Kindly provide us with your name, address, meter/account number, and contact phone number via DM so we can escalate the matter to our technical team for immediate attention. >Nabz
Paid for a MAP meter? It's time to check for your refund.
A few clicks could translate into energy units credited directly to your meter.
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#AEDC#MAPRefund#PowerofCommitment
@ogbalu_patricia We truly understand how you feel and apologize for all the difficulties you have been experiencing due to the power supply situation. A reminder has been sent to the assigned team and we will continue to follow up. Nabz
@faydarln Dear favour, we regret the inconvenience caused by the power outage in your area. The outage is due to a technical fault along the power line, and our technical team is currently working to resolve it and restore power. Thank you for your understanding. Nabz
@seunjane Dear Customer, we apologize for the state of supply. We will follow up with our technical team to share an update on the restoration time. We appeal for your patience. ~Nabz
@mindkraft Dear Customer, we apologize for the state of supply. We will follow up with our technical team to share an update on the restoration time. We appeal for your patience. ~Nabz
@idcabistus@TCN_NIGERIA@federal_power Dear Customer, we apologise for the delayed response. Kindly confirm the status of your electricity supply.^ Nabz
@asunwa Dear Ayin Ibibio, we regret the inconvenience caused by the power outage in your area. The outage is due to a technical fault along the power line, and our technical team is currently working to resolve it and restore power. Thank you for your understanding. Nabz
@Ethan11403457 Dear Customer, we apologize for the state of supply. We will follow up with our technical team to share an update on the restoration time. We appeal for your patience. ~Nabz
@UnomaNdulue Dear Unoma, we sincerely apologize for the inconvenience experienced. Kindly provide your address, meter/account number, email address, and contact phone number via DM. We will promptly escalate the issue and ensure that our technical team gives it immediate attention. *Rabi.
Dear Obyberry, please note that free meters are only available to customers who qualify under the MAF Tranche B programme. The rollout is carefully distributed and prioritized accordingly. If you would like to confirm whether you qualify for a free meter, we kindly advise you to visit the nearest Business District office for further information and guidance. *Rabi
Dear Ewela, we sincerely apologize for the inconvenience. Kindly be informed that all relevant stakeholders and our technical team are actively carrying out the ongoing maintenance. Power supply will be restored as soon as the work is completed. A follow-up will also be initiated on your behalf. We plead your patience. *Rabi
Dear Danibliss, kindly be informed that Map refund scheme is currently ongoing and customers who purchased meters under the MAP scheme receive their refunds in the form of energy credits. These refunds are applied directly to your meter which comes as credit token. Kindly provide your meter number so we can check whether the official MAP refund process has commenced on your account. *Rabi