Amount Airbnb confirmed I would be reimbursed (more than once): $3,371.85
Amount Airbnb has reimbursed: $0.
Is this what the word of
@airbnb
means? How can we trust Airbnb with our properties? Now @airbnb are ignoring my messages? @bchesky@HostDispute@AirbnbHelp@tara.bunch1
Amount Airbnb confirmed I would be reimbursed (more than once): $3,371.85
Amount Airbnb has reimbursed: $0.
Is this what the word of @airbnb means? How can we trust Airbnb with our properties? @bchesky@Airbnb
@Airbnb I have DMed. I would be happy to publicly share the many messages I have showing multiple Senior Airbnb Representatives making written promises of reimbursement that Airbnb is now refusing to fulfil. @Airbnb@brianchesky
I have written confirmation from multiple Senior Case Managers that I will receive a certain amount of reimbursement for a recent problem, but Airbnb is now refusing to pay. If hosts cannot trust Airbnb, how can we feel comfortable listing properties? @airbnb@brianchesky
@laundrapp Items missing and others damaged in my order, and my complaints & emails and live chat all ignored - by far the worst customer service I've ever received. Bitterly disappointed ๐ก