AGCCP

We are government customer service professionals from U.S. & Canada, sharing best practices, knowledge & experience for the benefit of customers & profession

[AGCCP @AGCCPConference]

Learn how Niagara Falls unified multiple intake channels, standardized service workflows, and built a scalable foundation for future innovation – all while reinforcing a resident-first service culture across the organization.
Register here: https://t.co/CKTF8VCe2F

[AGCCP @AGCCPConference]

Last chance to register! Hope you can join us today!

[AGCCP @AGCCPConference]

Please join our Association of Government Customer Care Professionals members and Citibot as we showcase how Denver, CO, and Revere, MA, are making AI work for their communities! Complimentary webinar June 10 at 2PM ET. Register here: https://t.co/o0jc0irGNM

[AGCCP @AGCCPConference]

Please join our Association of Government Customer Care Professionals members and Citibot as we showcase how Denver, CO, and Revere, MA, are making AI work for their communities! Complimentary webinar June 10 at 2PM ET. Register here: https://t.co/o0jc0irGNM

[AGCCP @AGCCPConference]

How would you like to provide 24/7 resident support without increasing staff workload? Or reduce inbound call volume with AI-powered communication?

Join us to find out how! Register here for our complimentary, information webinar: https://t.co/34xHHg6QAB

[AGCCP @AGCCPConference]

Hear firsthand how municipal leaders actively modernized resident service delivery and learn practical strategies for building a more scalable 311 experience.
Revere, MA and Denver, CO, share how they streamlined operations and reduced call volume.
https://t.co/34xHHg6QAB

[AGCCP @AGCCPConference]

Please join our Association of Government Customer Care Professionals members and Citibot as we showcase how Denver, CO, and Revere, MA, are making AI work for their communities!

Complimentary webinar June 10 at 2PM ET. Register here: https://t.co/o0jc0irGNM

[AGCCP @AGCCPConference]

From vision to execution—see how Niagara Falls is redefining municipal customer service!
Join us for an exclusive webinar:
“From Vision to At Your Service Niagara Falls”
Wed, Apr 15 @ 2PM ET
Register here: https://t.co/CrQdFcQDFw

[AGCCP @AGCCPConference]

JOIN US TOMORROW!

Join AGCCP and Polimorphic for a thought leadership webinar designed specifically for 311 leaders who want to better understand the AI landscape without hype, pressure, or technical jargon.
Mar 25 at 2pm ET - register here: https://t.co/RzsAiTCh0l
#GovTech

[AGCCP @AGCCPConference]

If AI feels confusing, overwhelming, or like something you’re “supposed” to care about… you’re not alone.

Join us for a candid conversation on the hidden cost of doing nothing with AI in 311 and how leaders are navigating proactively.

Register today! https://t.co/RzsAiTCh0l

[AGCCP @AGCCPConference]

Join AGCCP and Polimorphic for a thought leadership webinar designed specifically for 311 leaders who want to better understand the AI landscape without hype, pressure, or technical jargon.
Mar 25 at 2pm ET - register here: https://t.co/OCMaqIm6WA
#GovTech #311 #PublicService

[AGCCP @AGCCPConference]

Happy 311 Day!!!!!

[AGCCP @AGCCPConference]

AI & 311: The Risk of Waiting (and Why It Matters)
Join AGCCP + Polimorphic for a candid conversation on the hidden cost of doing nothing with AI in 311 and how leaders are navigating this moment without panic or pressure.
#AIinGovernment #Futureof311

👉 https://t.co/RzsAiTCh0l

[AGCCP @AGCCPConference]

Join AGCCP and Polimorphic for a thought leadership webinar on what actually happens when 311 organizations delay engaging with AI and how leaders are approaching the conversation in ways that are practical, responsible, and human.

Register Here: https://t.co/OCMaqIm6WA

[AGCCP @AGCCPConference]

Congrats again to Tacoma Public Utilities for winning the 2025 AGCCP Award of Distinction!
Your fabulous team truly embraced community engagement. @myTPU #AGCCPConference2025

[AGCCP @AGCCPConference]

Join AGCCP + Polimorphic for a candid conversation on the hidden cost of doing nothing with AI in 311 and how leaders are navigating this proactively.

March 25th @ 2PM ET

Register here: https://t.co/OCMaqImEM8

[AGCCP @AGCCPConference]

Join AGCCP and Polimorphic for a thought leadership webinar on what actually happens when 311 organizations delay engaging with AI and how leaders are approaching the conversation in ways that are practical, responsible, and human.

Register Here: https://t.co/OCMaqIm6WA

[AGCCP @AGCCPConference]

Supporter Sponsor!
By integrating with systems you already use (311, Public Works, Utilities, and more) and providing 24/7 after-hours support through an ADA-compliant, multilingual chat, Front Desk reduces backlogs, shortens response times, so your team can focus on service.

[AGCCP @AGCCPConference]

Visionary Sponsor!
Granicus can help you build meaningful connections with every digital interaction. Maximize efficiency, improve service delivery, and foster engagement with Government Experience Cloud.
#AGCCPConference2025
https://t.co/vWqF0nm9C3

[AGCCP @AGCCPConference]

Champion Sponsor!
Vertical Communications is all about the people! They make it easy for you to deliver rich customer service interactions with better communications technology tailored to your needs. Meet them and see their demo at our #AGCCPConference2025

[AGCCP @AGCCPConference]

Sponsor Highlight!
KCS - Keen Consulting Services. "Our mission is to help our clients deliver on their commitment to GIS excellence with enterprise-wide learning management solutions which integrate the richest and most flexible tools with their existing infrastructure."