Despite explaining our situation, their response was limited to a cancellation and refund. The lack of communication and inflexible handling was very unprofessional and frustrating.
Hi @yash1t_b#hoora@jagograhakjago
I had a very disappointing experience with Hoora (Pune Location). We booked a service on April 18th, 2025, confirmed for 9:00 a.m. on April 19th, with full payment made in advance.
On the service day, no one contacted us at the scheduled time.
We asked to reschedule for 10:00 or 11:00 a.m. the same day, but they said no partner was available and offered only the next day, which wasn’t suitable.