If you work with enough people you’ll learn:
1. We all don’t feel good enough
2. We don’t know what we’re doing (learning as we go)
3. We all just want to be loved
Human beings are simple and more alike than we think we are.
In toxic cultures, time off is a reward earned by working to exhaustion. Burnout is proof of commitment, and vacations are required to recover.
In healthy cultures, time off is a right granted to everyone. Well-being is a top priority, and vacations are encouraged to rejuvenate.
When people share their problems, they're not always looking for solutions. They're often seeking support.
Sharing bad news may not make them feel better, but it does bring you closer.
The most basic form of compassion is not alleviating distress. It's acknowledging distress.
Hey leaders: If people aren't coming to the office, look in the mirror.
They're not avoiding work. They’re avoiding toxic cultures, micromanagers, constant interruptions, and countless hours wasted commuting.
If you want people to show up more often, make it worth the trip.
Loyalty doesn't require conformity. If consensus is wrong, you have an obligation to disagree.
Weak leaders demand deference. Strong leaders welcome dissent.
Being a team player is not about sacrificing your values for a group. It’s about acting in service of the greater good.