man what is happening in Cupertino
the ai summary is almost word for word the visible text in this screenshot
this is the leading image from wwdc for their ai push, featured prominently on the homepage
did anyone even look at this before it went out?
Hey Florin!
It wasn't a phishing attack. It turns out it happened by accident on our payment provider's side due to a support agent's mistake. Their team is already handling it, and your subscription should be restored very soon. Your access to the Screen Studio app should remain uninterrupted in the meantime.
We're sorry for the inconvenience and confusion. If you have any questions, we're happy to help.
Update on the subscription cancellation emails:
We've already resolved this with our payments operator, Lemon Squeezy.
It turns out it happened by accident on their side due to a support agent mistake.
Their team is already handling it, and your subscription should be restored very soon.
Your access to the Screen Studio app should stay uninterrupted in the meantime.
We're sorry for the inconvenience and confusion. If you have any questions, we're happy to help.
Hey Victoria!
We've already resolved this issue with our payments operator, Lemon Squeezy.
It turns out it happened by accident on their side due to a support agent mistake.
Their team is already handling it, and your subscription should be restored very soon. Your access to the Screen Studio app should stay uninterrupted in the meantime.
We're sorry for the inconvenience and confusion. If you have any questions, I'm happy to help.
@dudufolio Perhaps. I also think this is the first time I've seen a suggestion to use a debit card instead of a credit card. My experience with US companies has been quite the opposite.
Thank you for your kind words. I can tell you that we have completely rebuilt the captions feature and are currently testing it internally. We are using a new model for generation. From what I've seen, the timing is flawless, and you will also have more control over visuals, font, placement, and more.
Anyway, sorry that it wasn't that good in your first contact with Screen Studio. Also, thanks for the feedback.
@mheriford@pie6k@screenstudio Hi!
Teams is launching publicly in around two weeks; early access is already invite-only. I am happy to get you in early; just DM or email [email protected].