@nexoangel11@Nexo@Nexo
Case ID 02199772
Account restricted since September.
All 2nd requested documents submitted Dec 11.
Multiple follow-ups sent β no response to date (Jan 5).
Requesting acknowledgment and resolution timeline.
@Nexo @NexoSupport
My account has been frozen since September with no clear explanation or timeline.
I provided all requested Source of Funds/Wealth documents on 17 Oct, yet I still have no access to my own funds, which come directly from my EU-issued credit card. Case 02199772
@nexoangel11@Nexo Itβs now Dec 2, I still have no response regarding my frozen account Case 02199772
I reported this in September and provided all required information, yet my access and funds remain blocked without justification.
This continued silence is unacceptable.