@AXS_UK@axs Hey can i get someone to respond? Cancelled @peterkay_co_uk Birmingham Show. Spent hours trying to battle your customer service bot. Just bad. Help
Thanks to Captain and Crew of VS128 JFK to MAN on April 28 @virginatlantic. The planes change but the smiles and consistancy of care are omnipresent. Big shout out to Laura on the VS128 Thank you.
@DellCares@DellCares@MichaelDell@Dell We've messaged you, emailed and still you offer no solutions...Will DM but you have my detail. If you really offered customer service you would connect.
@DellCares@MichaelDell 6 weeks and still no resolution to Case # 223629264 Just the worst. I suggest all consumer and enterprise customers treat @Dell cautiously
@AMedia007 To ensure the security of your information, I'd suggest removing any personally identifiable or Dell-centric information (Service Tag / Express Service Code) from the post.
Please private message us so we can look into the issue and assist you.
@MichaelDell@Dell Guys this is terrible. Bought online from you , equipment arrives damaged and return process non existent. Call support just hung up on us. I've paid for @Dell products that cannot be used. I am not responsible for your complexity as an organization?
@DellCares@Sah1Yogishi As someone who has now waited a month sont count on any help from @DellCares@Dell or @MichaelDell. Absolutely dreadful. No response now for over a week. Do better...or loose personal and enterprise customers
@Sah1Yogishi Please remove Dell-centric information from public post and I see you are looking for technical assistance. If you need our help, you can follow @dellcares and start a private/direct message with us, and we will be happy to assist you.
@DellCares@MichaelDell@Dell This is ridiculous. You sent a broken screen. I need a replacement. I have completed three forms supplied pictures now being asked for hand written notes. What ? If you can't sort a simple customer issue why should we consider you for our enterprise
@AMedia007 Hi,
We apologize for the inconvenience this may have caused you.
We'll surely check this for you. Kindly, follow @DellCares and DM us your order# and registered name along with the phone# and email address so that we can have a secure conversation and assist you accordingly.
If I can give everyone a company to avoid @MottandBow Not only do they not deliver within their own stated timeline...missed Christmas by 3 days, the color isnโt close to the one shown on web site and now wont take a return except for a store credit and then at a ridiculous cost.
@rlacerte@billcom What a mess . 5 Days and $50,000 sent to @FoxNews is missing. Your support staff have been unhelpful and now blocked emails and calls. @BofA_Help@bofa Your partnership with @billcom is not good for your business customers. Please Rene DM
@billcom@mikulaja@BofA_Help so I am gettting Bank of America saying not my problem and you guys saying not our problem while $50,000 is lost...please can someone on leadership get involved ? Your call center is useless. I need a leadership person to call me. This is a large payment. Pls call
@billcom@BankofAmerica Well https://t.co/LdHEPQVGy5 your partnership with @BofA_Help sucks...just lost $50,000 payment. Didn't even know we were using an outsourced payment. Now our business is suffering from your lack of system and process. DM please...