Tabrez Noorani

Doctor @V.S.Hospital Ahmadabad

[Tabrez Noorani @ANTabrez]

I am travelling by train 22945 from Mumbai to Rajkot in coach A2. Its been 23:45 still the vendors are continuously distributing with water, chocolates etc. Can this be made sure they stop at this time as it is against the rules? @RailwaySeva

[Tabrez Noorani @ANTabrez]

@JioCare Did you manage to read the request or just forwarded the same standard template? Its been 3 months no action taken against your agent Shruti because you are lazy to investigate

[Tabrez Noorani @ANTabrez]

@JioCare I am trying to book jioFiber for my home since a week. Everyday I get a number of a new technician but nobody turns up. Is this how customers are handled @reliancejio

[Tabrez Noorani @ANTabrez]

@JioCare You have sent a standard template in DM without reading my complaint. Its been a month and no update provided nor any action taken against the perpetrators

[Tabrez Noorani @ANTabrez]

@RailwaySeva I am at Wardha station and have a ticket from Wardha in AC. When I went to the waiting area he is asking me to pay to enter the waiting area. Can you please help related to the same? I am sharing the PNR with you

[Tabrez Noorani @ANTabrez]

@RailwaySeva
AC in coach B3 is not working in train 12655. It is very warm. Please increase the AC in the coach. I have already sent the details in DM

[Tabrez Noorani @ANTabrez]

@JioCare Any action taken against Shruthi customer executive? @JioCare

[Tabrez Noorani @ANTabrez]

@JioCare PLEASE SEE DM

[Tabrez Noorani @ANTabrez]

@JioCare You haven't even read the query. And sending a different standard template unrelated to my query. It would be appreciated if you read the query before understanding. Very pathethic situation of @JioCare @reliancejio . Very poor customer service

[Tabrez Noorani @ANTabrez]

@lyflesslessons @JioCare @TRAI They just keep responding with standard templates even in DM. No accountability. All customer care executives just plainly send a standard template. Sometimes theh would ask more info and then again standard template. Shame on @JioCare

[Tabrez Noorani @ANTabrez]

@JioCare You have repeated the same response. I want you to take action on your executive Shruthi who has been rude and unhelpful. She should not be allowed to deal with customers when she closes the query without resolution. Please see DM for further info. Shame on @JioCare @reliancejio

[Tabrez Noorani @ANTabrez]

@JioCare DO NOT REPEAT STANDARD TEMPLATES. PROVIDE COMPLAINT NUMBER IF YOUR TEAM IS WORKING OR RAISE A PROPER COMPLAINT. IT LOOKS LIKE YOUR TEAM IS NOT WORKING BUT SAYING IT IS WORKING

[Tabrez Noorani @ANTabrez]

@JioCare PLEASE RESPOND WITH COMPLAINT NUMBER. NO FALSE ASSURANCES. DO NOT SEND STANDARD TEMPLATE MESSAGES

[Tabrez Noorani @ANTabrez]

@JioCare Can you please provide a complaint number or request number if your team is working on this complaint? So that I can track it. @JioCare @reliancejio

[Tabrez Noorani @ANTabrez]

@JioCare I still haven't received a response. And looks like my response has not been read and a same standard template response is being sent repeatedly. Please read my request and respond accordingly @JioCare @reliancejio

[Tabrez Noorani @ANTabrez]

@JioCare I have provided the requested details via DM. Please respond

[Tabrez Noorani @ANTabrez]

@JioCare That was a standard response with no accountability. What action have you taken against your executive Shruthi who has wrongly closed my request by being dishonest and providing wrong information?

[Tabrez Noorani @ANTabrez]

@JioCare @reliancejio Still no response. Neither on DM or here. Very poor customer service. Shame on @reliancejio and @JioCare . At least @airtelindia may have been better.

[Tabrez Noorani @ANTabrez]

@JioCare Please respond @JioCare @reliancejio