@bankofbaroda I am being patient but there is no active resolution or action from your side - who will train/coach the staff? Who is accountable to ensure that the staff behaves well with customers and provides basic information? Do something and tell me what you are doing
@RBI@bankofbaroda Mansarovar,Jaipur branch manager & employee failed to tell my father the reason for "Depository Charges" charged from his bank account - is it that complicated information that a manager can't explain to a senior citizen customer? Who is accountable here?
@bankofbaroda Hi @bankofbaroda, yes I have received the response to the issue, but my question is, why do the customers have to tweet to get the answer to the basic questions that a branch manager can reply? Why did they misguide my father in the first place?
@bankofbaroda @SEBI_India my parents are having a saving acc with bob they applied for a demat account but it was never activated and now suddenly they are charged for it. They want to close the account but no one is taking any action incl branch manager. Can someone help us?
@bankofbaroda My father is a senior citizen and this is not an acceptable standard of service. The manager bad mouthed your demat division in front of my father and advised him to refrain from having a demat account
@bankofbaroda I also want to complain about the issue of your staff not telling my father why the money is deducted, he had to visit the branch 4 times just to meet the manager - that is when he was told by the manager that the money is deducted for the demat account is your staff so untrained
I can't believe I'm doing this
This took me weeks to get done
I created a MASTERCLASS on how to build a productized agency from $0 TO $10K/MO
And I'm going to give it to you for free today
RT & Comment "10K" and I'll send it to you
@zeptocares I don't want to talk to you @ZeptoNow - why reach out after I tweet about you? Your cust care should resolve problems!
You are practically running a scam show because you send inferior quality products, expired products and then bluntly refuse to refund or replace the products
@ZeptoNow has the most pathetic and irresponsible customer support system. There chat agents take forever to reply and even after sending over the product picture declined to help over a small thing
I am never ordering from you - sell stale products to innocent people
#pathetic
@knighthawk969@RelianceDigital Please tweet about the issue then only the store and the staff will take you seriously. After that too you will have to call and follow up so as they will not call proactively
@RelianceDigital I purchased a Samsung TV from your Mansarover, Jaipur store on 30/08 with an assurance from your store that it would be delivered on 31/08 and Installation would be done on 1/09, but I have not received the product and your cust care and store is not helping
@RelianceDigital Yes it got resolved.
It got resolved after I tweeted about this issue and then I had to make a million calls just to get updates on delivery and installation. So yes technically it got resolved but it was a very bad experience overall I wouldn't recommend reliance digital