API is a subsidiary of FortisOntario, a 100% Canadian owned electric utility company servicing over 65,000 customers. Twitter is monitored during business hours
Winter electricity rates will take effect on November 1, 2026, and remain in effect until April 30, 2027. Be energy smart this season!
The Ontario Energy Board (OEB) announced that electricity prices under the Regulated Price Plan (RPP) for households, small business and farms will change as of November 1, 2026. Winter Time-of-Use (TOU) hours and the change in threshold for residential customers on Tiered pricing will also take effect.
👉 Learn more at: https://t.co/wKit2IyM8S
🔎 Thinking of a switch? Check out Ontario’s electricity price plans: https://t.co/GYokmoArSx
💡 Need help with your electricity bill? Check out Ontario’s assistance programs: https://t.co/4vo8zFxvEp
Getting ready for #Halloween? 🎃 Make sure your electrical decorations are connected properly and safely. Check out these tips for a safe and happy Halloween! https://t.co/rWQeAqbQRq
Running a small business? Every detail matters
Save on Energy programs support upgrades that improve comfort and energy performance, from quick updates to larger projects.
Explore your options at https://t.co/pJjwvXIId0
The 2026 Customer Satisfaction Survey is Here!
This October, our trusted partner UtilityPULSE will be conducting our annual survey and may contact you by phone or email to gather feedback on our communications and service. The survey takes about 10 minutes, and your feedback helps us serve you better. We'd love to hear from you. Thank you for sharing your thoughts!
Learn more at: https://t.co/aZsJQIo8P0
Doing some fall cleanup in the yard? Follow these #PowerlineSafety tips to stay safe and avoid contact with overhead powerlines: https://t.co/Pk794ceMqL
Home renos? Get rebates.
Up to $12,000 for heat pumps, up to $7,700 for insulation and much more through the Home Renovation Savings program.
Learn more: https://t.co/szxkZCcjoo
The 2026 Customer Satisfaction Survey is Here!
This October, our trusted partner UtilityPULSE will be conducting our annual survey and may contact you by phone or email to gather feedback on our communications and service. The survey takes about 10 minutes, and your feedback helps us serve you better. We'd love to hear from you. Thank you for sharing your thoughts!
Learn more at: https://t.co/aZsJQIo8P0
Power Restored
We’re pleased to report that power has been restored to all customers affected by the outage at #stJosephisland#HiltonBeach
If you are still without power, please contact us at 1-844-901-WIRE (9473) so we can investigate.
We know how important reliable service is, and we appreciate your patience and understanding while crews worked safely to restore power.
Power Restored
We’re pleased to report that power has been restored to all customers affected by the outage at #St Josephs Island #Hilton Beach
If you are still without power, please contact us at 1-844-901-WIRE (9473) so we can investigate.
We know how important reliable service is, and we appreciate your patience and understanding while crews worked safely to restore power.
UPDATE: unplanned Power Outage
We're aware of a power outage affecting:
Richard's Landing and Hilton Beach
Our crews have been notified and are responding.
Estimated Restoration: Currently unknown. Updates are available on our outage map: https://t.co/yplC9Zxwb7
We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible.
In the meantime:
⚠️ Unplug sensitive electronics
⚠️Keep fridge and freezer doors closed
🔔 Stay updated through our social media channels or visit: https://t.co/yplC9Zxwb7
We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available.
#FortisOntario #PowerOutage #OutageUpdate
Unplanned Power Outage
We're aware of a power outage affecting:
Hilton Beach and Richard's Landing
Our crews have been notified and are responding.
Estimated Restoration: Currently unknown. Updates are available on our outage map: https://t.co/EHTnO9NxTr
We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible.
In the meantime:
⚠️ Unplug sensitive electronics
⚠️Keep fridge and freezer doors closed
🔔 Stay updated through our social media channels or visit: https://t.co/EHTnO9NxTr
We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available.
#FortisOntario #PowerOutage #OutageUpdate
Don’t take risks with who you hire! Electrical work is dangerous and can put you and your loved ones at risk. If you hire someone to do electrical work in your home, make sure it’s a Licensed Electrical Contractor (or LEC). Learn how to ensure you’re hiring an LEC: https://t.co/CRC98geWoT
Holiday Office Hours
📢 The API office will be closed on Monday, October 12 for the Thanksgiving Day Holiday. We'll be back and ready to assist you on Tuesday, October 13 during regular business hours. Wishing everyone a happy and safe Thanksgiving Day!
📞 Power Outage During the Closure?
Please call our 24/7 line at 1-844-901-9473 for assistance.
💡 Energy Tip for TOU Customers
Electricity used during holidays is charged at off-peak rates! Take advantage of this and learn more about the Time-of-Use holiday schedule here: https://t.co/D9HDxy4j7s.
Comfort, efficiency, and support for your home.
The Energy Affordability Program supports eligible households with energy-saving upgrades that can improve home comfort and efficiency.
See if you qualify at: https://t.co/hWivz4panO
The 2026 Customer Satisfaction Survey is Here!
This October, our trusted partner UtilityPULSE will be conducting our annual survey and may contact you by phone or email to gather feedback on our communications and service. The survey takes about 10 minutes, and your feedback helps us serve you better. We'd love to hear from you. Thank you for sharing your thoughts!
Learn more at: https://t.co/aZsJQIo8P0
Time to close the cottage? Trees can damage overhead wires, especially in winter heavy snow weighs down branches. Always check for branches near powerlines but never attempt to prune them yourself. Hire a qualified utility arborist for any pruning near powerlines.
Get more cottage closing #SafetyTips: https://t.co/KN7ku36KV6
Power Restored
We’re pleased to report that power has been restored to all customers affected by the outage at Richard's Landing and Hilton Beach.
If you are still without power, please contact us at 1-844-901-WIRE (9473) so we can investigate.
We know how important reliable service is, and we appreciate your patience and understanding while crews worked safely to restore power.
UPDATE: unplanned Power Outage
We're aware of a power outage affecting:
Richard's Landing Hilton Beach area and approximately 1989 customers.
Our crews have been notified and are responding.
Estimated Restoration: 3:00PM. Updates are available on our outage map: https://t.co/0pNQj1guhj
We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible.
In the meantime:
⚠️ Unplug sensitive electronics
⚠️Keep fridge and freezer doors closed
🔔 Stay updated through our social media channels or visit: https://t.co/0pNQj1guhj
We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available.
#FortisOntario #PowerOutage #OutageUpdate
UPDATE: unplanned Power Outage
We're aware of a power outage affecting:
Richard's Landing and Hilton Beach
Our crews have been notified and are responding.
Estimated Restoration: Currently unknown. Updates are available on our outage map: https://t.co/gzLMla6dCs
We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible.
In the meantime:
⚠️ Unplug sensitive electronics
⚠️Keep fridge and freezer doors closed
🔔 Stay updated through our social media channels or visit: https://t.co/gzLMla6dCs
We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available.
#FortisOntario #PowerOutage #OutageUpdate
Unplanned Power Outage
We're aware of a power outage affecting:
Hilton Beach and Richard's Landing
Our crews have been notified and are responding.
Estimated Restoration: Currently unknown. Updates are available on our outage map: https://t.co/7cWp5udyJf
We know how important reliable service is, and our team is working to safely assess the situation and restore power as quickly as possible.
In the meantime:
⚠️ Unplug sensitive electronics
⚠️Keep fridge and freezer doors closed
🔔 Stay updated through our social media channels or visit: https://t.co/7cWp5udyJf
We are committed to keeping you informed and supporting our community. Thank you for your patience while crews investigate the cause and work toward restoration. Updates will be shared as they become available.
#FortisOntario #PowerOutage #OutageUpdate