Alkananda Roy

[Alkananda Roy @APaulRoy]

@TCL_Global @tcl_india after having logged the complaint till date there has been no resolution.. no call ..the call centre lead vikas chocharia is not aware of any customer servicing protocol ..unless the problem is resolved today will tk it to consumer forum

[Alkananda Roy @APaulRoy]

@tcl_india @TCLGlobal If you look at the cash memo the date is clearly visible.Being into a service industry this is what is being communicated to a consumer.I wonder if the organisation is actually aligned with their consumers and worried about their NPS scores

[Alkananda Roy @APaulRoy]

@tcl_india @TCLGlobal However we have been told that the date in the receipt is not legible& nothing can be done.

[Alkananda Roy @APaulRoy]

@tcl_india complaint logged with case I'd is IN112022050426 and service code 122396

[Alkananda Roy @APaulRoy]

@tcl_india Had a pathetic experience with your after sales service .We had bought a smart TV on 14th'Oct 20 from our nearest outlet.Currently we are facing issue with the TV & had lodged a complain requesting your representative to resolve the issue.

[Alkananda Roy @APaulRoy]

@TCL_Global Had a pathetic experience with your after sales service .We had bought a smart TV on 14th'Oct 20 from our nearest outlet.Currently we are facing issue with the TV & had lodged a complain requesting your representative to resolve the issue.

[Alkananda Roy @APaulRoy]

@AmazonHelp I want my packet to be delivered today at my residence.pls do the needful on priority.else i am going to escalate this in every social media forum..u all know my registered mobile number.pls arrange for a call back

[Alkananda Roy @APaulRoy]

@amazon ,another lie to coverup the matter .. can't believe you function like this.i was not able to contact ur courier and ur officials were also not able to comment on the status. was in office till 8 pm and this is what u get to see..fake statement..will sue u for sure@amazon

[Alkananda Roy @APaulRoy]

@AmazonHelp Details have been communicated.dont write the same statement again basis your script.go&check the chat history. how dare u write such a statement that my phone was not https://t.co/IIq9rTmqTb can u all make such false & fake statement.why any action has not been taken yet

[Alkananda Roy @APaulRoy]

@amazonIN Amazon, I had one disgusting interaction with your customer service official and his lead today. Supposed he was adddressing from the escalation unit.I wonder how you might have recruited him or may be not trained him properly.

[Alkananda Roy @APaulRoy]

@AmazonHelp Its already been end of the day..what do u expect me to do.. disgusting service @amazon

[Alkananda Roy @APaulRoy]

@amazonIN ,How can u tell a customer that u are not sure when it will be delivered & atthe same timeu had been using all disgusting adjectives to coverup the matter.Highly disappointed with your service & going forward will definitely not recommend this to my friends/relatives

[Alkananda Roy @APaulRoy]

@amazonIN ,Finally when Mr.Amit called me from the so called escalation unit..they were still not able to commit on the time .i was told that they cant fetch info from courier as they are not authorized..I mean what is your operating model.

[Alkananda Roy @APaulRoy]

@aeroshantanu @aamir_khan @SrBachchan This is very very disappointing.. ..He was the man famous for his dialogue "No means No" in Pink..what has happened to his voice now..how can he give such a statement..Would urge more people to support Tanushree Dutta