@UK_Bathrooms have being trying to get in touch for two days. Absolutely impossible and a nightmare. Missing part from our order needs to be sorted ASAP. Very disappointed.
@virginmedia team could not advise. We’ve been passed on to so many departments, and have probably spent in total 4 hours speaking to your representatives. First complaint was made over a week ago, second complaint today COM103486702
@APtohides Thank you for getting back to us and we're sorry that there's still no solution has been provided to you. I'd like to know what does our team advise you about this? Also, I'd like to confirm when and how's your complaint was raised? Please let us know. ^RI
@virginmedia All checks have been done, engineers have visited, the issue has been detected but there seems to be no solution. A complaint has been made but yet no one seems to care.
@APtohides Thank you for bringing this to our attention, Antonia_pilates. Apologies with the journey you have had with our srvice. I'd like to know if you're able to use our service status page - https://t.co/1J9Uag924k or dial our automated service number- 0800 ... https://t.co/nN5JHyT5a6
@virginmedia NO TV or internet for two weeks. Spent hours on the phone with customer services- failed to help or resolve the issue. This has been affecting our work and education. Yet @virginmedia still fails to take any action. COM103486702