@Ashwoja@British_Airways In other words you didn’t get the upgrade you were expecting as a Gold.
BTW there are no CSM’s at LHR, it’s Inflight Managers now.
@narindertweets@airindia What’s more important getting to your destination or having inflight entertainment?
I’m sure the crew did all they can to get the system up and running again. Sometimes the issue can’t the fixed inflight.
Yes it’s annoying, but far from disgraceful.
@elonmusk my father has signed up for starlink today using the link https://t.co/IwejwwY2XW which clearly states free professional installation. However according to your online chat no free professional installation is offered.
Why does your promotional leaflet
@OliviaJ45417413 Make you keep all your correspondence.
I am currently completing the online report for Action Fraud.
This company are a nightmare.
Good luck getting your device back. Just keep demanding it back, otherwise you’ll have to take them matter further.
@smartcellular_1 on your website is clearly states you pay 100% of the price quoted. Yet you don’t. My quote was £780, but you then changed this to £550 based on the phone coming from O2. Except it didn’t and proof was sent to you. There’s something dodgy going on here….
@OliviaJ45417413 I managed to get my phone back from them, but didn’t trust that I would actually receive the phone I had sent to them. Thankfully it was my phone.
I did film me opening the parcel a proof if it had been damaged etc.
I was also given a crime reference number from the Police.
@OliviaJ45417413 that they had to respond by 4pm that day with proof ir had been sent. Otherwise I was going to take it further (this would have been the small claims court).
Unfortunately you have to keep emailing them to demand your device back, as they have no intention of paying the quote.
@OliviaJ45417413 I did email Smart Cellular to let them know that I wasn’t bluffing as I believed they had no intention of returning my phone.
I sent them an email Monday lunchtime demanding that they return my phone using the next day guaranteed 1pm delivery with the Royal Mail, and told them