ARNAB

“When you do the right thing, you get the feeling of peace and serenity associated with it. Do it again and again.”

[ARNAB @ARNABAKG]

@nuegoindia To make matters worse, while I was getting down from the bus, your driver laughed and mockingly said, "You can complain anywhere you want. You'll only waste your time and energy. I don't care"

[ARNAB @ARNABAKG]

@nuegoindia I am very saddened to see the poor maintenance of the 5:00 PM Chennai–Puducherry bus on Monday, 27 July 2026. Rainwater was leaking inside the bus, especially onto seats 3C, 3D, 1C, and 1D, making the journey uncomfortable. Despite paying dynamic fare charges.

[ARNAB @ARNABAKG]

@nuegoindia will wait for your response. However, during my previous complaint on your X handle, no solution, corrective action, or improvement was communicated.

[ARNAB @ARNABAKG]

@nuegoindia The driver and attender informed me that there was no stop at Kalapet near PIMS and refused to drop me there. However, the same bus later stopped at Marakkanam to drop a passenger and also picked up passengers at other locations based on their own discretion.

[ARNAB @ARNABAKG]

@nuegoindia Dear Arnab Kumar Arvind Ganguly,
PNR: 15076938
Journey Date: 27-Jul-2026, 04:50 PM
Seat/s: 2B,2A
Pickup point: NueGo Office, Koyambedu

[ARNAB @ARNABAKG]

@nuegoindia expected at least a little respect from your driver and attendant team. We are paying dynamic fares for a comfortable and pleasant travel experience, not to be treated with disrespect. Such behaviour is unacceptable and does not reflect the quality of service passengers expect.

[ARNAB @ARNABAKG]

@nuegoindia Travelling Pondicherry to Chennai on NueGo (PNR: 14701018)The bus broke down at Kovalam. Forced to hire a taxi for ₹3,500 to reach Koyambedu. unacceptable. Immediate refund of the ticket fare plus ₹3,000 compensation for taxi expenses is requested. Horrible service

[ARNAB @ARNABAKG]

@nuegoindia Monday, 27 July 2026: On the 5 PM Chennai–Puducherry bus, the driver behaved rudely. He shouted when I asked about a faulty charger and again when I checked another seat. He also refused my polite request to stop at Kalapet (near PIMS), a regular bus stop, and spoke very harshly.

[ARNAB @ARNABAKG]

@nuegoindia Monday, 27 July 2026: On the 5 PM Chennai–Puducherry bus, the driver behaved rudely. He shouted when I asked about a faulty charger and again when I checked another seat. He also refused my polite request to stop at Kalapet (near PIMS), a regular bus stop.

[ARNAB @ARNABAKG]

@sharma_views Jiyo jiyo re lalaa

[ARNAB @ARNABAKG]

@khandegautam Shame shame

[ARNAB @ARNABAKG]

@TheSiyaScience U

[ARNAB @ARNABAKG]

@nuegoindia Avoid Nuego. Their bus broke down mid-journey, no alternate arrangements were provided, forcing me to spend ₹3,500 on a taxi to reach my destination. They refused to compensate for their service failure. Consumers deserve better. Consumer case will follow. #ConsumerRights #Nuego

[ARNAB @ARNABAKG]

@nuegoindia I paid in advance but your bus broke down the journey was not completed Why is my full refund still delayed? Due to your poor maintenance, I spent ₹3,500 on a taxi. Refund my full ticket amount + ₹3,500 compensation immediately. You charge dynamic fares but avoid accountability

[ARNAB @ARNABAKG]

@gozocabs
After my Kalapet–Vellore CMC Ranipet ride on 13 March26, the driver called me and questioned me aggressively for giving honest feedback. The car also had alignment issues. This made me feel unsafe. Passengers may wish to be cautious while selecting this service. #Safety

[ARNAB @ARNABAKG]

@SupriyaShrinate Well said

[ARNAB @ARNABAKG]

@DhruvRatheFc 👍

[ARNAB @ARNABAKG]

@REAL___HINDUVT YES

[ARNAB @ARNABAKG]

@NetanyahuSpoof Yes

[ARNAB @ARNABAKG]

@MetropolisLab When I made multiple calls and follow-ups, no one responded or took action. But now, after my strong tweet, I receive a message from you. Does it take public escalation for you to act? Is this what you consider professional customer service?

[ARNAB @ARNABAKG]

@MetropolisLab @MetropolisIndia Paid ₹930 on June 1 for a test cancelled due to no service in my area. Was promised refund within 48 hrs — it’s been over a week! Complaint is being passed around endlessly with no response. Terrible service, zero accountability. #CustomerCareFail

[ARNAB @ARNABAKG]

@MetropolisLab @MetropolisIndia 7 days isn't enough? You’ve been just passing the buck with no real update. Every call leads to a new number or the same unprofessional loop. Stop asking for more time—your customer care has no answers. Totally unacceptable. #PoorService #Accountability