@ZEE5India@AR_Pasha_ Same problem even after paying 799/- through Google pay where the transaction is showing successfull, the plan hasn't activated on the application.
I have mailed with the screenshot of same but no reply, no help from the customer support team.
Absolutely horrendous.
Angry subscribers to a popular streaming app in Mexico are demanding refunds for missing parts of the World Cup’s opening ceremony https://t.co/nrrUWKkmXY
ZEE5 is facing major backlash from Indian football fans! ⚽️
The platform abruptly downgraded its ₹799/3-month plan from three-device access to just one, despite previously advertising multi-device streaming. Users are calling out the sudden change, especially in the middle of crucial football coverage.
Has this affected your streaming experience? Let us know your thoughts below! 👇
@mitali1505 with more details - listen in
#ZEE5 #football #OTT #ETNDigitalFirst
@AR_Pasha_@ZEE5India See all the irrelevant replies from the bot. Worst AI automation in the name of being AI first perhaps. Even email seem to be automated. Totally useless customer support. @zee5
Dear @ZEE5India , we recently paid ₹799 for a FIFA World Cup subscription. However, we are unable to see it on three devices. The app is still asking us to buy the plan again, even though we have the payment confirmation and a notification from your side. #zee5#fifaworldcup