@askryanair will never fly with @Ryanair again!! We contacted you on many occasions, to inform you that a family member was dying and we couldn’t fly - you ignored every message and email! We should be in Tenerife now, instead we are arranging a funeral and you kept our money!
@askryanair in reply to your response, we have DM you!! Our flight was on 13/8 O89EWZ - we were advised by the medical professionals NOT to go. Our family member passed away on 17/8 and it’s disgusting that we have this added stress with @Ryanair to deal with right now!!
@askryanair no response to numerous emails or messages sent to @Ryanair!! We tried to cancel our flight O89EWZ 13/8 due to an exceptional circumstances! We are are now grieving for our family member who passed away 17/8!! Disgusting customer service
@Ryanair no response from emails or messages to you we continually get disconnected by bots!! We were trying to notify you that we were unable to fly on 13/8 due to my wife’s mother being ill - on 17/8 she passed away!!! Disgusting customer service
Will never, ever book another flight with @Ryanair - we messaged and emailed them multiple times to say we couldn’t fly as my wife’s mother was dying and we had no response at all!!
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