Angela Hays Shapshak

[Angela Hays Shapshak @AShapshak]

@VerizonSupport SO. I tried to take advantage of one of Verizon's "Holiday Specials," a BOGO offer, to get gifts for my kids. Not only did I get charged for both, but it appears that 1 of them has been cancelled. I am on hold now, going on 45 min, after the chat guy ghosted me...