Looking for customer service or support? Please visit our website directly as this social media channel is no longer being monitored: https://t.co/PemDLXcn1u
@BenPeoplesInd Unfortunately, we currently do not have any plans to add Let's Encrypt support but this does not mean it is not being considered. We do not have an estimated time frame for if/when this feature may be added. We certainly appreciate your feedback.
@rickysteele Hey There, Ricky. Chellie here. It's disappointing to hear about your experience with our customer service. Please send us a DM, and we'll be happy to help with a resolution.
@montaguederick Thank you for the DM. It can be a challenge when the admins are not able to replicate the errors that you are experiencing. If you could include any replication steps that would assist the admins.
@mikeschmitz Hello Mike,
Our Admin Team is aware and they are actively engaged in getting this resolved. We are very sorry for the inconvenience, and do appreciate your bringing this to our attention.
@pedrobjorn Our offer to assist you with this issue still stands. Feel free to send us the ticket ID if you want to have us try to resolve this problem.
@pedrobjorn Alright well if you change your mind and would like a member of management to look at it, our DMs are open! We wish you the best moving forward.
@pedrobjorn Hey there visualbear, it might be able to be recovered. Do you have an existing ticket ID regarding this invoice or a restoration ticket you could have us look at?
@Siddhar65825099 Do you mean you are having trouble having the payment go through? Please send us a DM with your primary billing email so we can help look into this.
@BSitko We try to remain competitive with pricing while continuing to offer powerful hosting with exceptional service. We encourage you to contact our chat agents who can talk to you about the best renewal terms for you so your website remains successful.
@Alterkawia @RockCreekRunner Hello, Thanks for messaging us today.
If you need assistance with a billing issue or investigation of a charge, our Live Support Team is available 24/7 to assist:
https://t.co/LjIvctNxwu
If you have trouble logging in, simply click on the "new customer" tab.
@FromPorts@Arubait@Menarama Hello,
Thanks for messaging us.
Can you please send us this report in an email addressed to [email protected] ? We will be glad to get this reviewed by our abuse team for you.
@lborsato Hi Larry,
Thanks for messaging us. We are able to access the cPanel on that server without error by going to this address. https://t.co/PaeuGrLCkA If you are not able to connect to cPanel you might try opening a private window in Safari and that should allow you to connect.