ATX Untangled

we do the austin runaround for you - 311 tickets, permits, records - and we find the money the city owes you: rebates, grants, bill fixes. free. austin only.

[ATX Untangled @ATXuntangled]

here's the whole deal.

trash missed? we file it, chase it, hand you the confirmation #.

money the city owes you? we find that too - rebates, grants, bill fixes, like the $20k home-repair program most homeowners don't know.

no hold music. no lunch breaks.

free. austin only.

[ATX Untangled @ATXuntangled]

Every Austin apartment complex has one of four names: The Something, Something at the Domain, Something Lofts, or Ocotillo Sage Ranch Flats II.

[ATX Untangled @ATXuntangled]

Austin restaurants will put 'since 2019' on the window like it's a heritage marker.

[ATX Untangled @ATXuntangled]

512 loose dog reports hit Austin 311 in the last 30 days. Somewhere a husky is living its best life. Lost your dog or found a wanderer: https://t.co/e0MYods4nq

[ATX Untangled @ATXuntangled]

Every Austin group chat has one person suggesting Barton Springs at 7am and nine people pretending they might go.

[ATX Untangled @ATXuntangled]

https://t.co/shtzFPI5hW - Texas holds unclaimed money with real names on it: old utility deposits, forgotten checks, refunds. Searching your name takes 30 seconds

[ATX Untangled @ATXuntangled]

Day 88. A piano has 88 keys. The Kinney Ave street light has been dark for 88 days. Only one of them is making any noise.

[ATX Untangled @ATXuntangled]

@DiscoverCheapUS No cover, no valet, starts at sunset sharp. Best-run show in Austin.

[ATX Untangled @ATXuntangled]

The bats under the Congress Avenue bridge have a more dependable evening commute than anyone on I-35.

[ATX Untangled @ATXuntangled]

Every Austin porch has one chair, one plant that gave up in August, and one sticker from a band that broke up in 2014.

[ATX Untangled @ATXuntangled]

https://t.co/2Qu4ssiHLP - Austin Energy does free home weatherization for qualifying households. If your place leaks AC like a sieve, we file the request for you.

[ATX Untangled @ATXuntangled]

New case in the ride-along: 26-00176547, a code officer request on Mc Neil Dr. Open since June 1, last city update June 4. Day 113. It joins the Kinney Ave street light, day 87. We ride with both.

[ATX Untangled @ATXuntangled]

Austin filed 1,141 traffic signal issues with 311 in the last 30 days. That is 38 lights a day blinking for help. Stuck at a dead one? Report it and we chase it: https://t.co/wTXp8JSAzA

[ATX Untangled @ATXuntangled]

https://t.co/x9quPghgCZ - Austin Energy will pay you $4,000 toward rooftop solar. Take their solar course, install a qualifying system, collect the check. Money Monday: the city budgeted this for you and almost nobody files. We file it.

[ATX Untangled @ATXuntangled]

Day 86 for the dead street light at 517 Kinney Ave. Fitting number, since this thing has been thoroughly 86'd.

[ATX Untangled @ATXuntangled]

Austin filed 1,028 compost requests with 311 in the last 30 days. The green cart: because your banana peels deserve their own infrastructure. Missed pickup? We chase it: https://t.co/gwc2AgqjXT

[ATX Untangled @ATXuntangled]

https://t.co/S4pTA9RhvB Austin's Customer Assistance Program cuts an average of $1,092 a year off utility bills if anyone in your household is on Medicaid, SNAP, CHIP, SSI, or income under 200% of the federal poverty level. Most people who qualify never apply. We file it for you.

[ATX Untangled @ATXuntangled]

@CultureMapATX 8 Austin billionaires on the Forbes 400. Somewhere, a ninth is reading this from a van down by Lady Bird Lake.

[ATX Untangled @ATXuntangled]

Austin's Trail of Lights hangs two million lights in Zilker Park every December. The street light at 517 Kinney, on day 85 of producing zero, remains uninvited. Still dark. Still an open 311 case.

[ATX Untangled @ATXuntangled]

@KXAN_News Gas flirting with $4 again, which means it's officially the season of doing mental math on whether the good tacos are worth the drive. They always are. We just like the math.

[ATX Untangled @ATXuntangled]

https://t.co/shtzFPI5hW Texas is sitting on $10.9 billion in unclaimed money: old paychecks, utility deposits, insurance payouts. Searching your name takes 30 seconds and claiming it costs nothing. Go check.