Akshay: Thank you, but I also know that once recharge is done cannot be reversed but that on prepaid number and not on postpaid. Plz correct me if I’m wrong. How can someone recharge a postpaid number. Plz explain!!!
@AT_0711 We understand your concern. As checked, the recharge done is successful and active on the given Jio number. Please be informed that a successful recharge could not be transferred or refunded. Should you need any further assistance, feel free to reach back to us - Akshay
@Bangalored_@reliancejio@JioCare@MukeshAmbanima Seriously, it’s been 3 days and there’s no revert from Jio they don’t value the customers at all.
@MukeshAmbanima Is this how the customers are supposed to be treated?? Your person Mohit never responded back neither anyone from Jio. Please Suggest What To Do
@AT_0711 We’d be happy to guide you in the right direction. Please DM your Jio number and alternate number to assist you further - Mohit https://t.co/3LgXqjkQPn
Mohit, I have been waiting for a call but it’s been almost 24 hrs and no response from JIO
Is this how you treat your customers???
@reliancejio@MukeshAmbanima
@AT_0711 We’d be happy to guide you in the right direction. Please DM your Jio number and alternate number to assist you further - Mohit https://t.co/3LgXqjkQPn
@AT_0711 We’d be happy to guide you in the right direction. Please DM your Jio number and alternate number to assist you further - Mohit https://t.co/3LgXqjkQPn
@reliancejio@MukeshAmbanima in the first place I fail to understand how can a Postpaid no be recharged and worst part is, there is no refund policy. Please hire people who knows what they are talking. They are supposed to resolve customers queries.
@reliancejio@MukeshAmbanima The worst service ever by Jio. I did a recharge for a prepaid no. & my postpaid number gets recharged, when called on customer care executive Siddheshwar tells me he is helpless & can’t solve my query.
@reliancejio@MukeshAmbanima Worst part is he is asking me to use the services of Prepaid plan on my postpaid number. Is that really possible Mr. Ambani? Can Postpaid user use the services of Prepaid plan in Jio??? Is this some kinda Joke?
@reliancejio@MukeshAmbanima The worst service ever by Jio. I did a recharge for a prepaid no. & my postpaid number gets recharged, when called on customer care executive Siddheshwar tells me he is helpless & can’t solve my query.
@reliancejio@MukeshAmbanima The worst service ever by Jio. I did a recharge for a prepaid no. & my postpaid number gets recharged, when called on customer care executive Siddheshwar tells me he is helpless & can’t solve my query.