@TMobileHelp@WhatHappen2Day_@TMobile@TMobileHelp I tried to request a transfer out from t -mobile for 2 numbers under my accounts and the pin did not work , I already did it for another number with the same transfer pin, why does this transfer say wrong PIN? can't block me from leaving t-mobile,
@astoundconnects benn disconnected. I contacted them again, and they admitted it was a mistake. They told me they would now stop the service on the last day of my billing cycle, July 8th, and I agreed to that.
Despite this, I now see a $93 charge for a new service extending until August, which..
@astoundconnects I’m moving out of my apartment on July 17th, so on July 1st, I contacted customer service to request that my internet service be stopped on the 17th. They confirmed that the service would end on that date.
However, on July 2nd, I woke up to find that my internet had already ...
@astoundconnects they disabled the chat from their end, then had the nerve to send an automated message asking if I was still there. This behavior is completely unacceptable and unprofessional.
@astoundconnects I’ve experienced the worst customer service I’ve ever encountered. I was given contradictory information by the support agents, and when I tried to get clarification, they disabled the chat from their end then send an automated message asking if I was still there. This behavior..
@TMobileHelp@SamsungMobileUS@TMobile I got this charge on my bill "a partial plan charge of $80.00 (prorated) is included in the current bill period" did anybody had this happened to him?
@TMobile "Partial plan charges and credits explained:
Due to changes you made last bill period, a partial plan charge of $80.00 (prorated) is included in the current bill period." is this normal for plan change? the agent did not mention anything when he did the plan change, he just lied