Andrew S Martin

IT Consultant at Slalom Consulting, amateur photographer, steam locomotive buff

[Andrew S Martin @A_S_Martin]

@ILL_Juice_ @Xfinity Ditto here, 14 hours and counting. Looks like 10,000+ customers west of Chicago have been down that long. No word from Xfinity.

[Andrew S Martin @A_S_Martin]

@WGNNews are you reporting on large Xfinity outage impacting West Chicago suburbs? e.g. Oak Park, Berwyn, North Riverside, Riverside (that I know of) 13 hours and counting

[Andrew S Martin @A_S_Martin]

@nbcchicago are you reporting on large Xfinity outage impacting West Chicago suburbs? e.g. Oak Park, Berwyn, North Riverside, Riverside (that I know of) 13 hours and counting

[Andrew S Martin @A_S_Martin]

@XfinitySupport what is going on in West Chicago suburbs? According to the service outage map it looks like 10,000+ users have been without all services (TV, Internet, DVR, voice) for 13 hours and counting. Multiple service restoration times have come and gone. Still no service

[Andrew S Martin @A_S_Martin]

@NBC5Chicago are you reporting on large Xfinity outage impacting West Chicago suburbs? e.g. Oak Park, Berwyn, North Riverside, Riverside (that I know of) 11 hours and counting

[Andrew S Martin @A_S_Martin]

@BusterDanhoff @XfinitySupport Ditto here in Berwyn, IL. 11 hour (and counting) outage,
only bogus service restoration times on the website, and zero explanation of what's going on.

[Andrew S Martin @A_S_Martin]

@Spiraldestiny @XfinitySupport Ditto here, 11 hour outage (and counting) with bogus service restoration times all day, no explanation as to the magnitude of the outage or what's going on.

[Andrew S Martin @A_S_Martin]

@johncrifasi @XfinitySupport Any chance you're West of Chicago? I've been down for 11 hours and counting today and from the service outage map it looks like I'm not alone.

[Andrew S Martin @A_S_Martin]

@DaMidgetZimbo @XfinitySupport I've been down for 11 hours and counting today. According to the outage map it looks like thousands of users west of Chicago are in the same fix.

[Andrew S Martin @A_S_Martin]

@XfinitySupport 10 hour (and counting) outage W of Chicago of all services (Internet, TV, voice) with no explanation and multiple, unrealistic service restoration times makes me think I need to start looking for more reliable service. If I were WFH today I'd be hosed.

[Andrew S Martin @A_S_Martin]

@XfinitySupport I sent in DM and after 20 frustrating min waiting for authentication code was told there is an outage and to check website. The website says there is an outage with no ETC. It's been almost 7 hours down. Is there any way to get an ETC?

[Andrew S Martin @A_S_Martin]

@XfinitySupport Hello?? My service has now been down for almost 4 hours. I sent DM but have now been waiting 15 min for authentication code to be sent and can't get a response.

[Andrew S Martin @A_S_Martin]

Excited to see @Slalom rank #12 on @Glassdoor’s Best Places to Work in 2023 list! #SlalomProud #GlassdoorBPTW https://t.co/vMO7DP3lDA

[Andrew S Martin @A_S_Martin]

@kfc Really need to work on the customer service. Local KFC accepted online order even though they have no cook. Then they can't cancel the order. 800 number not answering.

[Slalom Chicago @SlalomChicago]

Our new GMs announce plans to add more than 300 people to our office this year, continuing our investment in #Chicago.

[Andrew S Martin @A_S_Martin]

#DefinesHeroJohnMcCain

[Andrew S Martin @A_S_Martin]

Well run event, thank you @oprobotics !!

[OPEF VEX Robotics @oprobotics]

Congrats to the winners of @VEXRobotics Middle School State Championship. Special shout out to @whatatown @statereplilly55 Rep Camille Lilly

[Andrew S Martin @A_S_Martin]

Common sense meeting actions too often missing via @HarvardBiz https://t.co/T9tcC6OyLj

[Andrew S Martin @A_S_Martin]

the most-read blog posts of 2015 from @Slalom's contributor network https://t.co/mQxOb0vW7V #imwithslalom