AAMI Insurance

Insurance question? Need help? We're here 8am-9pm every day. Our Online Terms & Privacy Statement applies

[AAMI Insurance @AAMI]

@Uxrat Thank you for your feedback. We're sorry to hear about your experience with the AAMI app.
We appreciate that having your progress saved would make for a much smoother experience.
Please send us a private message, so we can share your experience with the relevant team.
-Gabriela https://t.co/UWiFVB3muA

[AAMI Insurance @AAMI]

@allicat76 Hi there, we're sorry to hear your renewal premium has increased and can understand why you'd have questions about it. We'd be happy to take a closer look at your policy and renewal details. Please send us a DM with your policy number. - Rian

[AAMI Insurance @AAMI]

@betabud Hi Vikram, thanks for reaching out to us regarding your claim. So we can assist you please PM us with your details, and we can take it from there. Thanks - Josh

[AAMI Insurance @AAMI]

@DebDeb41 Thanks for letting me know. Glad to hear you have emailed through. If you did need us to review, please let us know as you can DM us too -Ollie

[AAMI Insurance @AAMI]

@DEBOCODEB Hi, we're sorry to hear about your experience and can understand how frustrating this must be. We'd like the opportunity to look into this further and see how we can help. Please send us a DM with your details. - Rian

[AAMI Insurance @AAMI]

@GblCtzn_Will Hi there, thanks for reaching out. I can understand your frustrations with the online chatbot. Please know we can help assist you with your enquiry. If you can send me a PM with your personal and policy details, I can help assist you further -Ollie

[AAMI Insurance @AAMI]

@LNPvoterfail Good afternoon. I can appreciate your unhappiness at the increase to your premium. We would be happy to review your policy and premium for you. If you like please PM us with your details, and we can take it from there. Thanks - Josh

[AAMI Insurance @AAMI]

@jblair71 Sorry hear that but we appreciate the feedback. You may email the details you need to update to us at [email protected] with your claim number in the subject line. -Drew.

[AAMI Insurance @AAMI]

@gumbuoy Ah fair enough! Glad to hear you found a cheaper price. If you did need help to cancel the policy please don't hesitate to DM too. I can help stop the reminders for you. If you did have a monthly policy, you do need to contact to cancel, or it will continue to debit -Ollie

[AAMI Insurance @AAMI]

@BelindaBindylou Hi Belinda, we’re sorry for the frustration and understand your concerns around access and privacy. Access currently requires an Australian mobile number for security (OTP). Please DM us if you’d like help with your policy—we’re here to assist. - Rian

[AAMI Insurance @AAMI]

@Nikkpfs Hi Nikk, we’re really sorry to hear about your experience—that’s certainly not the service we aim to provide. Could you please send us a DM with your claim number and best contact phone number so we can look into this for you and help further? - Rian

[AAMI Insurance @AAMI]

@BrissyMAN Hi there, we’re sorry to hear you feel this way and understand your concerns around your policy. We’d like to take a closer look and help where we can—please send us a direct message with your details so we can assist you further. - Rian

[AAMI Insurance @AAMI]

Prepare for damaging winds, heavy rainfall and potential flooding in Exmouth, Carnarvon and Kalbarri from Tropical Cyclone Narelle. Visit us at https://t.co/tGb68nNdQo for tips on how to prepare. Stay safe.

https://t.co/utUXAmgz2N

[Bureau of Meteorology, Australia @BOM_au]

Severe Weather Update: Tropical Cyclone Narelle Wednesday update.

Video current: 9:00am AWST 25 March 2026.

Latest forecasts and warnings: https://t.co/4W35o8i7wJ or the BOM Weather app.

[AAMI Insurance @AAMI]

@sydney_Gooner Hi there, thanks for reaching out. Our social team doesn't have access to CTP policies however, you can have your CTP policy reviewed by calling the CTP team on 13 22 44 they're available Mon-Fri, 8am – 6pm (NSW time), Saturday, 8am – 4pm (NSW time). - Manny

[AAMI Insurance @AAMI]

@michael_barling Hi Michael, we’d be happy to look into your policy and provide further clarification. Please send us a direct message with your policy details so we can assist further.
- Nora https://t.co/UWiFVB3muA

[AAMI Insurance @AAMI]

@PA_82 Hi Please send through a private message so we can look into this further for you. - Dee

[AAMI Insurance @AAMI]

@sunnymohan Hi Manoj, if you DM us with your name, registration number, contact number & claim number (for ID) we can escalate this to our claims team and they will be in touch within 1-3 business days.
If this is urgent you can speak with claims at 13 22 44 (8am-7pm AEST) for assistance- R

[AAMI Insurance @AAMI]

@sunnymohan I’m sorry to hear that you’re still without your car—that must be frustrating. Please send us a DM with your claim number and contact details, and I’ll have a team member call you with an update. - Rian

[AAMI Insurance @AAMI]

@NickiTa04640289 Hi Nicki, sorry to hear about your roadside assist experience and the situation if left you in. If you would like to speak to us further about this, please send us a dm with your rego, full name and phone. -Drew.