Abhirami Sunil

Marketing Professional for top tier loyalty programs in the Middle East.

[Abhirami Sunil @Aamybee]

@etihad’s new revenue model to cover the big marketing budget is over booking and not letting passengers board on the booked flight. Lol!

[Abhirami Sunil @Aamybee]

@etihad @antonoaldo

[Abhirami Sunil @Aamybee]

@etihad maybe pour less money into flashy ads and sponsorships—and a little more into actually serving your passengers? Or is overbooking your new revenue model to cover that big marketing budget? @antonoaldo

[Abhirami Sunil @Aamybee]

I’m not alone. Dozens of passengers across @etihad flights—to India, Cairo, Thailand—are stranded, stressed, and ignored. This is not mismanagement. This is collapse. @antonoaldo this airline is in shambles.

[Abhirami Sunil @Aamybee]

@etihad acts like it can do as it pleases—collect the money, ruin travel plans, and leave passengers stranded. That’s not premium service. That’s entitled chaos. @antonoaldo

[Abhirami Sunil @Aamybee]

What exactly does a $200 voucher justify, @etihad? Your failure to make a passenger’s journey smooth? You think $200 will buy loyalty after hours of stress and mistreatment? In your dreams. @antonoaldo

[Abhirami Sunil @Aamybee]

Etihad sells a dream, delivers a nightmare. Massive marketing budget wasted on bragging about “luxury,” when passengers are stranded and mistreated. Even budget carriers are more honest. @etihad @antonoaldo

[Abhirami Sunil @Aamybee]

Dear @etihad: Keep your voucher. What you broke can’t be bought back. I’m walking away as a customer—for good. No one should be treated this way after paying in full and booking in advance. @antonoaldo

[Abhirami Sunil @Aamybee]

You don’t fix a broken experience with money. @etihad’s $200 voucher doesn’t undo the stress, time loss, and frustration I’ve endured. I didn’t accept it—and I’ll never fly Etihad again. @antonoaldo

[Abhirami Sunil @Aamybee]

I booked a flight. Got bumped. Now sitting in an airport for 7 hours until 9 PM. And @etihad offers a $200 voucher like that covers the time, stress, and humiliation? Keep your voucher. @antonoaldo do better.

[Abhirami Sunil @Aamybee]

Rebooked? Maybe. @etihad promised the next earliest flight but gave me no timing, no ticket, no details. Just more waiting and more silence. @antonoaldo is this how you define “premium service”?

[Abhirami Sunil @Aamybee]

Etihad sells luxury, delivers misery. A brand full of buzzwords and bullsh*t, with no real care for the passenger experience. First time, last time. @etihad @antonoaldo

[Abhirami Sunil @Aamybee]

Update: @etihad now says I can’t board my confirmed flight. I’m being pushed to a later one—because they overbooked. Paid in full. Booked a month ago. Treated like nothing. @antonoaldo this is how your airline handles loyal, first-time customers?

[Abhirami Sunil @Aamybee]

@etihad made sure my first flight with them would also be my last. From overbooking to zero assistance—this is not an airline, it’s a letdown. @antonoaldo

[Abhirami Sunil @Aamybee]

Paid in full. Booked a month ahead. Still left stranded with zero help from @etihad staff. So much for being a “world-class airline.” @antonoaldo the gap between your words and reality is embarrassing.

[Abhirami Sunil @Aamybee]

“This is the mighty airline that claims to be extraordinary.” @etihad’s service is anything but. Clueless, rude staff. Zero empathy. Zero accountability. @antonoaldo the ground reality is embarrassing.

[Abhirami Sunil @Aamybee]

Legally, airlines can overbook. Fine. But if @etihad can’t issue a boarding pass at check-in for a paid, confirmed ticket—then what’s the point? Just want the money, not the passenger? @antonoaldo this is exploitation dressed as policy.

[Abhirami Sunil @Aamybee]

Left stranded with a 2:25 PM flight while @etihad staff shrug and look away. No answers, no escalation, no solutions. @antonoaldo Etihad is actively abandoning its passengers.

[Abhirami Sunil @Aamybee]

@etihad overbooked a flight and denied me boarding—despite a valid, confirmed ticket. I traveled from Dubai for this. This isn’t a mistake, it’s a violation of passenger rights. @antonoaldo care to comment?

[Abhirami Sunil @Aamybee]

@etihad this is a clear violation of basic consumer rights. No record, no help. I’ll be escalating this. @antonoaldo you’re running an airline, not a casino.