@qrsupport after a glass smashed over my hands from a falling door not fastened, cutting my hands, @qatarairways have never apologised or offered any compensation. They've just made up some story about an 'ongoing investigation'. The incident happened last August. Appalling
@qatarairways why is there STILL no formal apology or compensation for the incident I reported months ago? A door that was not fastened properly fell and smashed glass all over my hands in Business Class. Why am I being ignored? Why won't you issue an apology?
Still no apology from @qatarairways or @qrsupport. A door, that was not adequately fastened by QA staff, smashed my glass and cut my fingers in business class in early August 2022. Why won't Qatar Airways issue an apology? Why are your customer care team ignoring this case?
@qrsupport Still no apology from @qatarairways? A door, that was not adequately fastened, smashed my glass and cut my fingers on a business class flight. The incident happened in early August. Why won't Qatar Airways issue an apology? Why are your customer care team ignoring this case?
@qatarairways, I have been waiting 3 weeks for an apology and some form of compensation for a faulty door shattering glass and cutting my hands on a flight to Doha. Not the 'Business Class' experience I was expecting. I am a little shocked no omw has responded to the complaint
@KLM Its the 6 month anniversary of KLM not paying compensation as per its own policy!!! Yay! A huge congrats for completely ignoring your customers and being so incredibly incompetent! Go KLM!!
@KLM Its the 6 month anniversary of requesting compensation for a delayed flight!!! Yay!!! Well done KLM, an entire 6 months has passed without paying compensation as per your own policy!! What an airline!
@KLM Increased workload? This issue and request for a refund, in line with KLM policy, was submitted in April. I don't want a reply, I want a refund. This issue is simple to rectify, just check the flight details and issue the compensation. I hope others read this and see how KLM are
@KLM I am STILL waiting for the compensation legally due to me by KLM?! Let me guess, 'you are busy' and you 'request patience' as you simply couldn't give a flying turd what happens to your customers...Am I right?
@KLM Longer than usual, it's been 5 months! What was the normal turn around time of a complaint before the 'increased workload'? My case does not even need to be assessed, you just need to deposit the amount as set out in your own policy
@KLM Another 20 days.... still no reply?! It's states in your own policy we are entitled to a refund. How many complaints have you received that you cant process one in 5 months?!
@KLM I would like to ask you to follow through with your commitment to refund customers you've screwed over and pay them the amount KLM are legally bound to.
@metpoliceuk@pritipatel How much disruption do you think there will be when our world is too hot to support life due to human induced climate change? Wake up, we have roughly 20 years to drastcially change how we live or face the consequences