@SwiggyCares Hi "Puja", there's only one Swiggy order from me today that matches the time context I shared in the first tweet, so yes, that's the order I'm referring to.
^ Aarsh
@SwiggyCares@Swiggy are your human support agents just using bots too?
Side note: My order's already 45 mins late and the agent doesn't seem to understand what cancel means.