Aarushi Budhraja

Travel Konnect, Nagpur

[Aarushi Budhraja @Aarushi0194]

@EtihadHelp The client was handed with the boarding pass for tomorrow's flight without any discuasion or their approval on the same.
Post that all the staff from the airport counter, had vanised.
They had just 1 lady for 70 people, with no solution to anyone of them.

[Aarushi Budhraja @Aarushi0194]

@Etihad Airways 3 of my HNI clients are stranded at Abu Dhabi Airport after your Mumbai–Abu Dhabi flight delay caused them to miss their Barcelona connection on the SAME PNR. No proper assistance, no discussion—just boarding passes for tomorrow, despite alternatives reportedly available today via Qatar Airways. Their InterContinental Barcelona booking and plans are at stake, causing huge losses and distress. Demanding immediate rerouting and accountability! @EtihadAirways

[Aarushi Budhraja @Aarushi0194]

@EtihadHelp Also no immidiate revert from Eithad over private message for the same.

[Aarushi Budhraja @Aarushi0194]

@EtihadHelp Nobody is there to assist over call at eithad care center, neither at the airport.

This treatment is unacceptable, it is harassement to people who planned a leisure trip and are now stuch at the airport with no assistance.

[Aarushi Budhraja @Aarushi0194]

@EtihadHelp Almost 60/70 people missed their onward connections, all are waiting. Nothing happening, absolutely pathetic service & no staff on any counter.

No assistance provided.

[Aarushi Budhraja @Aarushi0194]

@EtihadHelp I've DMed you the details, please look into it asap

[Aarushi Budhraja @Aarushi0194]

@Etihad Airways — URGENT INTERVENTION REQUIRED!

3 of my HNI clients are facing severe harassment at Abu Dhabi Airport due to a delay on their Mumbai–Abu Dhabi flight, causing them to miss their connecting Abu Dhabi–Barcelona flight, despite both flights being on the SAME PNR.

There is inadequate staff support at the airport, no meaningful discussion, and no effort to offer a suitable alternative. Instead, boarding passes for the NEXT DAY have been handed over without consulting the passengers, despite Qatar Airways reportedly having an alternative available TODAY.

My clients have booked an InterContinental stay in Barcelona, and this disruption is causing significant financial losses, inconvenience, and distress. Offering a 4-star hotel does not compensate for the missed itinerary or address the losses incurred.

@Etihad Airways, this is unacceptable. We demand:
• An immediate alternative flight to Barcelona TODAY, if seats are available.
• Proper assistance and transparent communication at Abu Dhabi Airport.
• Appropriate compensation for the losses and inconvenience caused.

These are paying passengers who deserve accountability, not a boarding pass for tomorrow handed over without discussion.

Please intervene IMMEDIATELY and resolve this matter.

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 Repeating the same thing over and over isn't making any difference.

[Aarushi Budhraja @Aarushi0194]

This is to bring to your notice that I recently purchased a pair or earphones from your website but I am having trouble using them, they’re hurting my ears as it is not very comfortable, I want to change the product and emailed regarding the same.pls do the needful
@RockWithboAt

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 I seriously expected better, but seems like your policies are rigid and ready to hurt your clients. I just pity your methods of earning money, wherein there is no sympathy for your clients for a geniune reason.And just need a better device which doesn't hurt.

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 Why don't you understand that the product is hurting my ears?

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 Is there no sympathy for your customers, where one wants to genuinely use your product and request for an exchange for a better product. Why such harsh and hard rules, where you can let your clients suffer or bleed by wearing your products which are uncomfortable for them?

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 Why is there refund mentioned in it, if it can be done?

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 I would love to exchange but with a different unit, as I've said they hurt my ears.

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 I request a refund for the same ASAP. You can get the product picked up.

[Aarushi Budhraja @Aarushi0194]

Check this @boAtSupport1 https://t.co/fQJhA0PoCC

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 The services are not clearly upto the mark and there is a complete failure in understanding the concern of your customer #disappointed
@RockWithboAt @boAtSupport1

[Aarushi Budhraja @Aarushi0194]

@boAtSupport1 Yes, i did DM but haven't got a reply yet and no solution yet too.