Abdullah Daoud

Building tech that connects the watch industry to the digital world. Founder of WatchOps | Enterprise software, mobility & cloud solutions.

[Abdullah Daoud @AbdullahDaoud]

@arslansaleem308 @ShopifyDevs @Shopify Did they ever approve you? We are up to 78 days now

[Abdullah Daoud @AbdullahDaoud]

Hey @ShopifyDevs @Shopify — 31 days. No approval, no rejection, no feedback on our app review.
We were forced to migrate after you deprecated our API method. 30+ merchants are blocked waiting for us.
Support says no escalation path exists. 😔 #ShopifyPartners #ShopifyDev

[Abdullah Daoud @AbdullahDaoud]

Update: 77 days still no approval.
Responded to reviewer questions on April 2nd within hours, Status reset. 35 days of silence since.
You asked us to DM you 46 days ago. Nothing came of it.
30+ merchants are still blocked. @Shopify @ShopifyDevs

[Abdullah Daoud @AbdullahDaoud]

Merchant community & fraud experts:
@RetailWire @RetailDive @FraudInsights @Riskified @Chargebacks911 @TheMerchantGuild
This is how friendly fraud destroys small businesses

#SmallBusiness #FriendlyFraud #Chargebacks #MerchantRights #Ecommerce @Chase @ChaseSupport @Visa @askvisa

[Abdullah Daoud @AbdullahDaoud]

Chase sided with the cardholder.

Visa has not responded to our escalation for over 3 weeks.

@Stripe @StripeSupport @Chase @ChaseSupport @Visa @VisaNews @AskVisa

[Abdullah Daoud @AbdullahDaoud]

We submitted:
• FedEx signature proof
• Customer emails confirming receipt
• Proof of second order
Yet Stripe refused to file pre-arbitration, blocking us from Visa’s process.
@Stripe @StripeSupport @Chase @ChaseSupport @Visa @VisaNews @AskVisa

[Abdullah Daoud @AbdullahDaoud]

Then the customer filed “Item Not Received” disputes with:
• A Chase Visa
• A U.S. Bank Visa
Weeks after confirmed delivery.
@Stripe @StripeSupport @Chase @ChaseSupport @Visa @VisaNews @AskVisa

[Abdullah Daoud @AbdullahDaoud]

✔️ Customer received the first package (signed FedEx POD)
✔️ Customer emailed us confirming receipt
✔️ Customer placed a second high-value order weeks later
All documented.
@Stripe @StripeSupport @Chase @ChaseSupport @Visa @VisaNews @AskVisa

[Abdullah Daoud @AbdullahDaoud]

This is how a customer ended up with $57,298 of merchandise AND a full refund, while Stripe, Chase, and Visa have not helped us.

We’re a small business — this loss is devastating.

@Stripe @StripeSupport @Chase @ChaseSupport @Visa @VisaNews @AskVisa

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: DC Mayor Wants to Expand Tax Breaks to Developers Turning Offices Into Housing https://t.co/TAchf8mHCO

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: RT @FutureEdGU: In 23 states, school districts & state agencies have spent at least half their total #ESSER allotment, while only D.C. and Wisconsin have spent less than a third. https://t.co/GUn3COUxc8

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: Exit Offices, Enter Experience Centers - April 2023 Newsletter | CrowdComfort https://t.co/v6JuCdTHuw

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: Do We Know How Many People Are Working From Home? https://t.co/6JmUjFGrgR

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: RT @vikbangia: Get your copy of the @CrowdComfort Ideabook at the link below!
https://t.co/EmfEW7UNni

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: @vikbangia Thanks for the promotion!

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: RT @briancmuse: The NYT published a piece about the negative health effects of working from home. See below thread for some data I compiled on this topic a few weeks ago.

https://t.co/nMvukSpcXi https://t.co/1nfDVW6fbQ

[Muse @briancmuse]

Remote work crusaders love to position it as the garden of eden. It's far from it.

Fully remote can be better for certain individuals, at a macro level it's highly problematic.

This is why 85% of employees say they prefer hybrid.

Here's some data... 👇

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: The Blueprint to Creating a Janitorial Performance Plan https://t.co/CJ2V7qUhDf by @CleanLinkNews <--Thanks for the mention and exposure!

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: Our favorite articles in February: "Latest Return to Office Insights and Rumblings - February 2023 Newsletter" from @CrowdComfort: https://t.co/Le8H76vUN1

[Abdullah Daoud @AbdullahDaoud]

CrowdComfort: Latest Return to Office Insights and Rumblings - February 2023 Occupant Experience Newsletter | https://t.co/JQfvZKDzeA