@qrsupport need to do better. Poor/rude customer service. Hair in my Food onboard. Trying to scam people to over charge for baggage despite having enough allowance. Broken monitor for inflight entertainment. Disappointing. How it’s been deemed a top end airline is surprising
@qatarairways need to do better. Poor/rude customer service. Hair in my Food onboard. Trying to scam people to over charge for baggage despite having enough allowance. Broken monitor for inflight entertainment. Disappointing. How it’s been deemed a top end airline is surprising.
@virginmedia and the same Rubbish happens again. Every time you call customer service to be put through - you get cut off. It’s happened 5 times now. What a joke. Apologies does not solve the problem.
@virginmedia There should be a back up provider to give your customers WiFi accessibility if virgin are having ONGOING issues. One off is fine but this has been happening everyday. Where can I access the reference? Regardless I’m pretty much stuck with nothing can be done bar wait for WiFi.
@virginmedia how can you provide such rubbish customer service. Outages have occurred all throughout this week and customer service keeps constant cutting off. Some of us have EXAMS which will determine the rest of our lives. Provide us with answers and help. What a waste.
@virginmedia This isn’t the first time this has happened but I understand because as you say faults happen. However, this has occurred everyday in one week and NO back up plan despite being such a big company? That I don’t understand. Virgin is leaving us with the repercussions.
@virginmedia How can there be no backup options in an emergency? Me getting updates as to when the internet comes back doesn’t address the problem of what can I do to make sure this doesn’t happen on my exam date? I’ll find out the reference number.
@virginmedia It’s been happening for a week. Customers have been trying to get into contact with you with no update on why this is happening. Secondly WHAT are your backup options for your customers who lose internet? I’d like an answer to my question. My internet keeps going on and off.
@virginmedia Yes it says broadband down aka outages - fix estimate: 18.00. What I would like to know is what are my back up options if I lose internet because of a Virgin Media Fault in WiFi? What do I do? Because a dongle is expensive and I’m a student and I already pay an expensive rate.
@virginmedia I have been doing that since Monday. It’s getting ridiculous now. Each time I’m calling, i get cut off after holding the line for hours. What is going on with the WiFi? what can be done/ backup options have virgin got in place? I have an exam and if this outage happens I FAIL.
@PinkBananaLeeds I’ve been trying to get into contact with your company regarding my order. I was supposed to have my balloons for today as it is a family member birthday and I have received no update and No balloons. Would you be able to update me ASAP. It’s getting ridiculous.
@UKFPO@UKFPO You have given me the wrong TOTAL educational achievements (EA) score despite me providing you with all the CORRECT evidence. Why should I be penalised for your ignorance/error?
@UKFPO You have given me the wrong TOTAL educational achievements (EA) score despite me providing you with all the CORRECT evidence. Why should I be penalised for your ignorance/error?