@abhirajbhal@urbancompany_UC in consumer businesses, trust isn't built by what you announce, it's built by what customers never have to worry about in the first place. the fact that people had to ask is itself a signal worth sitting with.
@arindam___paul one thing worth adding here - the category share metric matters as much as the absolute revenue share. a brand can look small on a retailer's total P&L but be dominant in a niche category, and that changes the conversation entirely
@iuditg@kipupwidanshika convenience is underrated until you lose it. most people don't actually do the math on what their time costs them, so the complaint feels real even when the economics don't support it
@KseniiaBaziian point 5 is the most honest thing anyone has written about China tourism. most countries build the tourist layer on top. China just... didn't bother. which is either confidence or indifference, not sure which.
@ahs_properties low capital forces you to be honest about what actually matters. when you're building with constraints, you can't hide behind a big budget or a polished launch. you find out fast what works and what was just noise.
@kunalb11 low shame of failure might be a byproduct of creative work, not the cause of it. people who make things constantly get feedback that something isn't working. you either build tolerance or you quit. the ones who stay just get desensitized over time.
@iuditg@kipupwidanshika order failure scenario is actually the stronger argument here. not the cooking vs delivery cost math. when a platform takes your money and the restaurant refuses the porter, you're stuck in a loop of screenshots and chat support. that's the real friction nobody talks about enough
@justwhatworks building for this customer is genuinely hard because they will call you out the moment your dose logic doesn't hold up. you can't hide behind a proprietary blend or a celebrity endorsement with this crowd. which is probably why most brands don't even try.
You're the one who reads the actual label. Who Googles 'standardised extract' at 11pm. Who suspects your 6-month supplement isn't doing anything. @JustWhatWorks is for you.
https://t.co/XJLvvzY7l9
@RaghviRawatt point 9 is the one most people skip. there's a real pressure to perform clarity, especially publicly. "i know exactly where i'm headed" is often just anxiety dressed up as confidence.
@DeepikaBhardwaj wat strikes me is how much of this suffering stays invisible because the we don't have language for it. we've spent decades telling ourself dat naming pain is weakness. so we don't name it. & then we're surprised when the damage compounds silently until it's too late to intervene
@hvgoenka the gratitude one is underrated but also the most misapplied. people treat it like a journaling exercise when it's closer to a perception shift. those aren't the same thing and the difference matters.
@nehanagarr The 10 cities to 91 cities shift is probably the more important data point here. Wealth concentration breaking out of its usual geography tends to create compounding effects that take another decade to fully show up in the numbers.