Swapnil Srivastava

[Swapnil Srivastava @AcKePresents]

Got scammed by Indigo. Have taken insurance from GoDigit and they are asking for email of delayed flight from Indigo but they are not ready to share that details. Just wasting my time on CC calls.
@IndiGo6E @heydigit
Please don't take any insurance it is just a waste.

[Swapnil Srivastava @AcKePresents]

Got scammed by Indigo. Have taken insurance from GoDigit and they are asking for email of delayed flight from Indigo but they are not ready to share that details. Just wasting my time on CC calls.
@IndiGo6E @heydigit
Please don't take any insurance it is just a waste.

[Swapnil Srivastava @AcKePresents]

Just had a thought claiming an insurance should be as seemless as ticket booking made @IndiGo6E
Indigo is like bhai mereko ni aata ye sb.
Kb milega mail bhai flight delay ka?
@airasia @airindia @AirIndiaX @AkasaAir @flyspicejet kya aap log bhi aise hi treat krte ho customer ko?

[Swapnil Srivastava @AcKePresents]

@IndiGo6E @heydigit I do not see any reply from your side @IndiGo6E

[Swapnil Srivastava @AcKePresents]

Got scammed by Indigo. Have taken insurance from GoDigit and they are asking for email of delayed flight from Indigo but they are not ready to share that details. Just wasting my time on CC calls.
@IndiGo6E @heydigit
Please don't take any insurance it is just a waste.

[Swapnil Srivastava @AcKePresents]

@IndiGo6E @heydigit The moment I DM, I got no reply since then. There should be some audacity.
@IndiGo6

[Swapnil Srivastava @AcKePresents]

New video up on my YouTube channel.
https://t.co/mEfw3Sz7zm

[Swapnil Srivastava @AcKePresents]

@janhvikapoor_of no

[Swapnil Srivastava @AcKePresents]

@flipkartsupport if you want recording i can share that too check yourself how your executive works and the claim what you are doing is ok or not @_Kalyan_K

[Swapnil Srivastava @AcKePresents]

@flipkartsupport @Flipkart
i didn't get the refund
i got only Rs 8100 rs refund and promised amount was Rs 35990 why the amount was not credited in the credit card. I got in touch with customer support he gave me link to update account number but it shows this see attached

[Swapnil Srivastava @AcKePresents]

@flipkartsupport @_Kalyan_K @Flipkart they didn't provide any resolution. I have updated my account number but it seems the link provided by executive was not working at all. How can you say the concern is addressed?

[Swapnil Srivastava @AcKePresents]

@flipkartsupport sorry but i am unable to see where you have clarified this can you tag me in that tweet wanna see again if you are sure that this is been answered already, otherwise i am just one call away to be clarified about money refund query

[Swapnil Srivastava @AcKePresents]

@flipkartsupport @Flipkart need to connect regarding payment refund.
Where i will get it? is it in the account number i have provided or is it going to be the payment mode used at that time( i had used credit card and cash both) need to be sure where the money will go

[Swapnil Srivastava @AcKePresents]

@flipkartsupport @Flipkart had one query where i will get the refund to the account number given by me or to the original payment mode used that time?

[Swapnil Srivastava @AcKePresents]

@Flipkart @flipkartsupport my refund got cancelled because I was not available at the pickup location please do raise it again

[Swapnil Srivastava @AcKePresents]

@AnikhaOffI @AcKePresents

[Swapnil Srivastava @AcKePresents]

@flipkartsupport Just buy me a new phone and i will wait till eternity for resolution. Sorry to say but i am unable to retain my patience by listening to the rubbish things from the support team if you want to listen I can share the recordings too. @_Kalyan_K

[Swapnil Srivastava @AcKePresents]

@_Kalyan_K @Flipkart @flipkartsupport
Your support staff is a great help.

[Swapnil Srivastava @AcKePresents]

@_Kalyan_K Mr Kalyan see the terms and conditions for buyback guarantee it has mentioned this retailer named TrueCom retail but as you see my phone model is not there for exchange. Can you help here? @flipkartsupport @Flipkart Can someone accept it as a scam or bug?

[Swapnil Srivastava @AcKePresents]

@_Kalyan_K @flipkartsupport @Flipkart As a CEO you should know these Mr Kalyan. With due respect sir these things an end client should never face. And i still didn't get any resolution.

[Swapnil Srivastava @AcKePresents]

@flipkartsupport I asked him to provide the list of sellers and phone brands where i am eligible to exchange can you? @_Kalyan_K @Flipkart

[Swapnil Srivastava @AcKePresents]

@flipkartsupport @_Kalyan_K @Flipkart Doesn't seem like anyone checked.
The last call that I had received was saying you might not be eligible to exchange the product. I said the buyback guarantee must be a scam from Flipkart then isn't it. I am just waiting for someone to say this. (1/2)