Ace & Tate

Our glasses, your perspective.
AW26 collection out now.

[Ace & Tate @AceAndTate]

@ms_sitindjak 👀

[Ace & Tate @AceAndTate]

@smdarmstrong Hi smdarmstrong,
Thank you so much for your feedback! We're thrilled to hear that our post-purchase communication helped enhance your experience. We truly appreciate your support and hope you love your new glasses when they arrive! 😊

[Ace & Tate @AceAndTate]

@PBing1060818 @PBing1060818 we are really sorry to hear this. This is absolutely not the service we strive to deliver as a company. Please reach out to: [email protected] and our team will resolve this as quickly as possible. Our apologies again!

[Ace & Tate @AceAndTate]

@thekoelest Hi! Wat vervelend dat je bril zo snel kapot is gegaan. We helpen je graag verder! Stuur een mail naar [email protected], dan zoeken we samen naar een oplossing.

[Ace & Tate @AceAndTate]

@LeCoupMont Hi there @LeCoupMont! Thanks for reaching out! Yes, we do offer a lens replacement service for your existing Ace & Tate frames. 😊 Feel free to visit one of our stores, and our team will be happy to assist you. Let us know if you have any other questions!
Cheers,
Ace & Tate.

[Ace & Tate @AceAndTate]

@SeanDenny180948 Hi @seandenny180948,
Thank you for reaching out! It looks like your order was delivered today! 🤓
Please let us know if you received it!
We look forward to hearing from you.
Cheers,
Ace & Tate

[Ace & Tate @AceAndTate]

@lilianmjones Hi Lilian,
We’ve replied to your email. :) We’re more than happy to help you out!
Cheers,
Ace & Tate.

[Ace & Tate @AceAndTate]

@purplewhitemax Wat geweldig om te horen! 😊 Heel fijn dat alles weer scherp is en je tevreden bent met de service. Bedankt voor het delen!

[Ace & Tate @AceAndTate]

@ienapiena @ienapiena wat fijn om te horen! Geniet van het mooie weer en natuurlijk ook van je bril.
🫶

[Ace & Tate @AceAndTate]

@danbowan Hi there! Thanks for your message. Yes, our [email protected] email is working. Apologies for the wait, we’ve just responded to your email now! It’s been a little busier than usual, but we’ve got you covered Thanks so much for your patience!

[Ace & Tate @AceAndTate]

@nicomancosu Hi Nicomancosu, where more then happy to hear this! The Bobby Large must look amazing on you. Cheers to new glasses and good friends! 🥂

[Ace & Tate @AceAndTate]

Our AW24 is out, meet The Tatemans!

New Season, New Favourite. Choose your new frame from our latest collection, starting from €125.

https://t.co/rUDPrU034z

[Ace & Tate @AceAndTate]

@Loose_Pages We are glad to hear that you are a fan! 🫶

[Ace & Tate @AceAndTate]

@thomasklose Hi thomasklose,
We're sorry to hear that you are not fully satisfied with our service. If you would like to discuss this further, please contact us at [email protected].
Cheers,
Ace & Tate

[Ace & Tate @AceAndTate]

@rutangt Hi @rutangt
We're sorry to hear about your experience with us! Please reach out to us via email at [email protected] so we can look into your order and figure out what happened.
Looking forward to hearing from you!
Cheers,
Ace & Tat

[Ace & Tate @AceAndTate]

@chriskh Hi Chriskh13,
We're so sorry to hear that you're still waiting for your order!
Can you please contact us via [email protected] so we can discuss how to proceed with this order?
Looking forward to hearing from you!
Cheers,
Ace & Tate

[Ace & Tate @AceAndTate]

@Alessan52089558 i have forward this yesterday to our production team, we think this might be a technical error. Once i have an update i'll inform you via email :)

[Ace & Tate @AceAndTate]

@Alessan52089558 Hi Alessandra,
I was in contact with my colleagues who mentioned that they needed your prescription for this order. Sorry for the misunderstanding! Since you ordered normal sunglasses, there's no need for a prescription. 😊

[Ace & Tate @AceAndTate]

@Alessan52089558 Thank you very much! It seems like your order is stuck in production. I have contacted our production team to see what's going on. Will come back to you as soon as possible :)