SecondFi || Customer Support🏅

Create Support Ticket 🎟️

SecondFi is a self-custody neofinance platform built for spending, trading, earning, and saving with you in control.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @BustamiFaisal , Our representatives await your message 📥 for adequate assistance. You can as well reply to this comment for response and notification.

[Faisal Bustami @BustamiFaisal]

@bigpey I lost all my 15 year savings in Night 1.68 mill!!!

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @BustamiFaisal , We apologize for the inconvenience we might have caused you, Kindly follow and send a Direct Message on your issues for assistance.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Thank you, @BustamiFaisal , for bringing this unusual situation to our attention.Kindly send us a Message 📥 at your convenience so we can review and address your concern promptly. Our team is on standby and will prioritise resolving the matter as quickly as possible.

[Faisal Bustami @BustamiFaisal]

@bigpey Will the secondfi team be able to retrieve anything.?

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Thank you, @Al121212i , for bringing this unusual situation to our attention.Kindly send us a Message 📥 at your convenience so we can review and address your concern promptly. Our team is on standby and will prioritise resolving the matter as quickly as possible.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @OBXsReaPer , We apologize for the inconvenience we might have caused you, Kindly follow and send a Direct Message on your issues for assistance.

[⬣ sReaPer ⬣ @OBXsReaPer]

@cwpaulm @adashark_ @GeroWallet @secondfiapp @YoroiWallet @emurgo_io I use a ledger the transaction was altered.. I have the official wallet Chrome ext that was auto updated, I've used yoroi 5yrs no issue.. i caught this when it asked to send the balance of my funds in my wallet. Thos is some bullshi

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @izaelnathanael , We apologize for the inconvenience we might have caused you, Kindly follow and send a Direct Message on your issues for assistance.

[izael.snek.ada @izaelnathanael]

@ShawnHuolihan @secondfiapp @Cardano @emurgo_io I was a victim too. I lost 4,800 ADA and 700,000 SNEK.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @Dantemax146 , We apologize for the inconvenience we might have caused you, Kindly follow and send a Direct Message on your issues for assistance.

[Mr T @Dantemax146]

@lace_io @secondfiapp @Ctrl_Wallet I connected my Ledger to Yoroi via Bluetooth and delegated my ADA for staking. Given the recent security incident, is my ADA safe if it remains in my Ledger wallet?

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @cardanowhale001 , Do not log in yet - until your validate wallet to protect Sybil attacks . Follow back and send a direct message immediately.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Do not log in yet - until your validate wallet to protect Sybil attacks .
Follow back and send a direct message immediately.

[@币圈小土豪 @cardanowhale001]

@ActiveSecond_Fi I haven't logged into my wallet yet; I'll check it after I log in.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @AkmalSaedi , We apologize for the inconvenience we might have caused you, Kindly follow and send a Direct Message on your issues for assistance.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Thank you, @AkmalSaedi , for bringing this unusual situation to our attention.Kindly send us a Message 📥 at your convenience so we can review and address your concern promptly. Our team is on standby and will prioritise resolving the matter as quickly as possible. https://t.co/kHoRHQD0IR

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Thank you, @cardanowhale001 , for bringing this unusual situation to our attention.Kindly send us a Message 📥 at your convenience so we can review and address your concern promptly. Our team is on standby and will prioritise resolving the matter as quickly as possible.

[@币圈小土豪 @cardanowhale001]

@Jamie122212 @TheRefreshCNFT @secondfiapp I have a lot of money in my wallet, but I haven't been active with it lately, nor have I checked each account individually. I plan to check it tomorrow.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Thank you, @adatrailblazer , for bringing this unusual situation to our attention.Kindly send us a Message 📥 at your convenience so we can review and address your concern promptly. Our team is on standby and will prioritise resolving the matter as quickly as possible.

[Adatrailblazer @adatrailblazer]

@YoroiWallet @secondfiapp @phillip_pon haven't been able to access my secondfi app since I woke up, but just checked the browser wallet and most of my ada has been drained.. Please help, lost all my money..

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Kindly follow back and send a direct message for further assistance.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @224osk , We apologize for the inconvenience we might have caused you, Kindly follow and send a Direct Message on your issues for assistance.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Thank you, @224osk , for bringing this unusual situation to our attention.Kindly send us a Message 📥 at your convenience so we can review and address your concern promptly. Our team is on standby and will prioritise resolving the matter as quickly as possible.

[MillennialFalcon @224osk]

@adatrailblazer @dori_coin @secondfiapp i opened on another wallet all ada was transferred out 3 hours ago

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Hi 👋 @HamidMofid97859 , We apologize for the inconvenience we might have caused you, Kindly follow and send a Direct Message on your issues for assistance.

[SecondFi || Customer Support🏅 @ActiveSecond_Fi]

Thank you, @HamidMofid97859 , for bringing this unusual situation to our attention.Kindly send us a Message 📥 at your convenience so we can review and address your concern promptly. Our team is on standby and will prioritise resolving the matter as quickly as possible.

[SecondFi @secondfiapp]

⚠️ What You Need to Know Right Now:

While SecondFi is in maintenance, you will not be able to undertake transactions.

Beware of Scammers: We are seeing an immediate surge in fake "support" accounts and impersonators.

Official Channels Only: SecondFi team members will NEVER DM you first, ask for your seed phrase, or request fund transfers.

All official support is handled strictly through logged tickets at https://t.co/C5s1yFPlq1.

Thank you for your patience and we will provide regular updates as we make progress.

[SecondFi @secondfiapp]

Your second home for money. 🟦

Spend. Send. Stake. Swap. Save.
SecondFi is live.

Download it now: https://t.co/IvQhMvzWk8