Might stop watching the Last of Us now I’ve seen episode 3 because what’s the point, surely there’s no way it can get any better than that. Just a phenomenal piece of tv
@SkyHelpTeam@SkyUK@MoneyTelegraph I’d appreciate it if somebody took responsibility for my complaint and took it upon themselves to find a resolution, instead of just passing me around departments. I’ve tried Messenger and it was pointless. Truly terrible service.
@SkyHelpTeam@SkyUK@MoneyTelegraph ... I’d receive a call back post-installation on Wed 6th March. This didn’t happen. I was a happy Sky customer for 6+ years, but clearly this isn’t valued. By far and away the worst customer experience of my life. (4/4)
@SkyHelpTeam@SkyUK@MoneyTelegraph ... to normal Sky, which forfeited our deal, removed Box Sets and meant the cost was £20/month more. Nobody at any point explained this. I complained via Messenger & the Phone on 25th Feb, waited 2 hours, spoke to 3 people and was told... (3/4)
@SkyHelpTeam@SkyUK@MoneyTelegraph ... It took 7 weeks, and 3 booked engineer visits (the 2nd engineer simply didn’t show up) for my TV to be installed. 7 WEEKS! When it was finally installed, due to issues with my building’s signal, I was downgraded from Sky Q... (2/4)
@SkyHelpTeam@SkyUK@MoneyTelegraph Resorting to Twitter after my complaint has gone unanswered, and I can’t bare to call customer service for the 6th time, be passed around between different departments, explaining myself over and over again. We joined Sky on Jan 18th... (1/4)