Adam Perper

Management Executive ➥ Strategic Leadership | Emergency / Crisis Management | Business Continuity | Incident Response | Professor

[Adam Perper @AdamPerper]

@united Information was sent via DM as requested. Very disappointed on how all of these interactions have been handled.

[Adam Perper @AdamPerper]

@united at their worst:
2 hrs on the ground in extreme heat, no airflow. Excuse: weight issue. Solution? Remove bags w/out telling whose. 25 hrs later, still no bag. Recovery line no help. Complaint filed, told 7-14 biz days. This is your customer service?

[Adam Perper @AdamPerper]

@united I submitted a claim/ file for my baggage and submitted a file for our safety concerns. For all the inconvenience and my bag still not delivered after 30+ hours, I was told was here’s $50 there’s is nothing more we can do.

[Adam Perper @AdamPerper]

@nationalcares We have been constantly on the phone with your roadside assistance team with no resolution and conflicting information; 10 hours and still going…

[Adam Perper @AdamPerper]

@nationalcares is a joke. Mechanical issue since 9 AM, and nearly 12 hours later—still no replacement. Unacceptable. #DoBetter

[Adam Perper @AdamPerper]

@nationalcares We have been attempting to reach a resolution for over 10 hours but have received conflicting information without any clear outcome.

[Omar Jimenez @OmarJimenez]

This video is almost unbelievable. The Francis Scott Key Bridge in Baltimore literally collapsed this morning after it was struck by this large ship.

[Adam Perper @AdamPerper]

What are you all using as your software platform for emergency management?
Juvare, D4H, Veoci, Etc
Appreciate any insight you all may have...
#emergencymanagement
#disasterpreparedness
#emergencypreparedness
#disasterplanning
#emergencyplanning
#EMGTwitter

[Adam Perper @AdamPerper]

September is National Preparedness Month!

Every September its a reminder and an opportunity that natural & man-made disasters happen, we must be prepared for them!

This years theme is focused on helping older adults prepare for disasters... Who can you help prepare?

[Adam Perper @AdamPerper]

Health care workers don’t even think about actual violence when they decide they want to be a nurse or a doctor; Statistically, health care is four or five times more dangerous than any other profession https://t.co/1EdUDbTdb5

[Adam Perper @AdamPerper]

@triecker Welcome to the club

[Adam Perper @AdamPerper]

Hey @FedEx 9 days late and the package is open

[Adam Perper @AdamPerper]

@FedEx at it again! A package shipped from New Jersey to me in New Jersey is now 8 days late for delivery. Yet, the package has made it to MD, IN & PA. @FedExHelp tells me to call the 800# but due to high call volume can’t give me an update or a manager to speak with #failure

[Adam Perper @AdamPerper]

Forgot, the package also made it to MN too!

[Adam Perper @AdamPerper]

@FedEx at it again! A package shipped in NJ to us, has now gone from NJ to PA and is now in Minnesota!
How?
Why or how does this happen?
Once again a package not delivered in the timeframe provided. #failure #fedexfailure

[Adam Perper @AdamPerper]

@triecker You are old!!!!

[Adam Perper @AdamPerper]

@iDeviceHelpus I’m tired of hearing that Siri can’t find accessory or please go to the Home App to set up - software issues are what need to be fixed!

[Adam Perper @AdamPerper]

@Ready_Northwest SIT-L