@VerizonSupport We ported to T-Mobile early this year, then went to a Verizon store to confirm our account was fully closed. We were told it was, but Verizon kept billing us and now says we owe $750 for a tablet, 3 watches, and protection plans. Chat won’t load. Please help.
@AmericanAir This is absurd. You have all the info. You could connect me to the right people. You asked me to move to DM so the public wouldn’t see your support teams incompetence. I’ll fill out your form, but DO better @AmericanAir
Hey @AmericanAir, I’m on hour 20 of a mechanical delay nightmare. AA4920 broke, you kept our bags hostage overnight (no toothbrush/clothes), gave us a $12 voucher, & now the rebooked flight is delayed for ANOTHER mechanical issue. @USDOT, how is this acceptable? #AA#TravelFail
@AmericanAir I will DM you, but an apology doesn't fix 20+ hours of mechanical delays, no access to luggage/hygiene, and being stuck at Gate A39 yet again. I expect a resolution that matches the scale of this failure
@Eddie753@AmericanAir@USDOT AGREED! Now our replacement flight has been delayed twice and still no word from @AmericanAir other than their “regrets”. Ridiculous.
@AmericanAir "Regret" doesn't provide a toothbrush, clean clothes, or a meal. This is the SECOND mechanical delay in 24 hours. My bags are at my destination while I’m stuck at the gate again. I've already emailed your executive team. What are you doing for us RIGHT NOW at Gate A39?
Im in the classic torture chamber where I cant tell if my internet keeps going out or whether #netflix is just constantly buffering and unwatchable for everybody