C Thornycroft

[C Thornycroft @Addicted2cardio]

@WBC_Help @wandbc 2023 was obviously a more efficient year than 2024. Customer service personnel no longer reply to emails or answer the phone at all in any service department.

[C Thornycroft @Addicted2cardio]

@HMRCcustomers That’s the point. I have been trying since February to get assistance and none has been forthcoming.

[C Thornycroft @Addicted2cardio]

@HMRCcustomers
I received a letter with a penalty for 2022 but I completed the self assessment forms in February and was told that I didn’t need to do anything further and have subsequently tried to speak to an agent but the phone number is unmanned until September. Please help.

[C Thornycroft @Addicted2cardio]

@HMRCcustomers I’ve tried that already. That’s why I am messaging you as a last resort because no other suggested communication works. I’ve tried phone, post, online, webchat and now Twitter but still no answer or assistance.

[C Thornycroft @Addicted2cardio]

@HMRCcustomers February online

[C Thornycroft @Addicted2cardio]

@HMRCcustomers Thanks. I did appeal and heard nothing and have today received a letter by post dated 6th June. There does not seem to be any way to find out what the penalty is or how to pay it or anything sensible!!

[C Thornycroft @Addicted2cardio]

@HMRCcustomers 21/22 and I did it online. Thanks

[C Thornycroft @Addicted2cardio]

@HMRCcustomers I received a tax delay penalty letter despite filling in a self assessment for 2022 and now there is no way to communicate with a human to discuss the penalty either online or by phone until September 4th. Please advise.

[ben.eth @eths_ben]

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[ben.eth @ben_eth_real]

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