Formal complaint registered with National Consumer Helpline against Lenovo India. Docket No. 9489162. Motherboard failure confirmed by Lenovo's own team under Case 2031264147. Rs.64,334.78 ThinkBook failed at 13 months. Awaiting resolution. @skatyal1@Lencare_In@Lenovo_in
It has been 24 hours since my personal appeal reached Lenovo India's MD and Consumer Business Director. Case 2031264147 motherboard failure confirmed by Lenovo's own team at 13 months. Still waiting for a response. @skatyal1@Lencare_In@Lenovo_in
Thank you Maru. Please find the screenshot of the personal appeal mail attached. Sent today at 14:08 to MD Mr. Shailendra Katyal and Consumer Business Director Mr. Kaman Chawla along with 15 senior Lenovo team members. Case reference 2031264147. @Lencare_In
Sent a personal appeal today to Lenovo India's MD and Consumer Business Director regarding my ThinkBook 16 complete motherboard failure at 13 months. Case 2031264147 confirmed by Lenovo's own team. Hoping for a positive resolution. @skatyal1@Lencare_In@Lenovo_in
Maru_Lenovo specifically requested my details for Regional team review and I submitted everything including Case No. 2031264147 where Lenovo's own team confirmed motherboard failure on record. Kindly do not close this. Awaiting Regional team response. @Lencare_In@skatyal1
Paid repair for a Rs.64,000 ThinkBook that failed at 13 months is not acceptable. Formal escalation already sent to MD office. Awaiting response. @skatyal1@Lenovo_in@Lencare_In
Warranty expiry doesn't cover latent manufacturing defects under CPA 2019. A Rs.64,000 ThinkBook failing at 13 months with zero misuse is not normal wear. Proceeding to District Consumer Forum Salem if no resolution in 48hrs. @Lencare_In@Lenovo_in
My Lenovo ThinkBook 16 S/N PW0EAQ0T has not powered on since Jan 2026, just 13 months after purchase. Complete hardware failure. Email sent to Lenovo support & Service Director. Need urgent service at Tiruchirappalli. Invoice: RV240105070354. @Lencare_In@Lenovo_in@LenovoSupport
@OnePlus_IN My One Plus 8T 12GB RAM/256GB ROM Mobile Screen Is Having The Green Line Issue, Could You Let Me Know What I Should Do Now? No Physical Damage Issues My Phone Is Fine.