@Shubham_fzd 2/2 How ur management takes this misbehaviour with the customers? Is it been a normal thing @vyapar? It was really a very very bad experience wherein their seems to be no authorised person/dept wherein the matter could be escalated.I will like 2 hve ur cmmnts on this
@Shubham_fzd 1/2 Hi Shubham ji, frm lst 7 mnths hv bn trying to get a prblm on the app reslved frm ur Bangalore call center bt evrytme I jst gt a reply tht I wll gt a call bck bt never get it. Today it became worst when ur executives hanged up rather than giving any resolution.
@agarwalsumit12 2/2 Unfortunately there was no way to escalate the issue to any senior. Is this the way how your company treats it's customers? Would definitely like ur comment on this.
@agarwalsumit12 1/2 Hi Sumit, it is with grt pain that I hv to write to you about the worst & arrogant support system, wherein even after several complaints abt a problem on vyapar app, bt rather than resolving it ur executives named Punit & Rajnish hanged up the call on me.
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