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We are deeply sorry for the disruption this incident has caused our customers and partners. We know the trust they place in our services and take that responsibility extremely seriously. We are seeing broad recovery and stability across our services.
This was a technical issue not related to cyber or AI / agents. The incident was introduced by an issue during an earlier network capacity upgrade that surfaced following a recent network change. We have addressed the underlying issue and continue to restore service to remaining customers and regions.
Given the scale of demand, we restored services gradually, validating stability at each stage. While this took longer, it helped ensure a stable restoration.
We will provide a full post-incident report once our review is complete.
Outlook and Teams went down today and I had two reactions.
Network engineer me: This is going to a be ton of tickets explaining the same thing over and over again.
Content creator me: finally, the one day normal people will sit through me explaining DNS 🤣
The servers we returned to service can become unresponsive again once they receive traffic; we're analyzing diagnostic data to determine what's triggering the behavior. In parallel, we're temporarily limiting which types of traffic can reach the affected infrastructure in some locations. Additionally, we're rebuilding a subset of affected servers using a previous configuration to validate if this prevents them from becoming unresponsive. More info under EX1550543 and MO1550821 in the Microsoft 365 admin center, as well as https://t.co/pYdahqxDv3 if the admin center is not available to you.
Outlook and Teams went down today and I had two reactions.
Network engineer me: This is going to a be ton of tickets explaining the same thing over and over again.
Content creator me: finally, the one day normal people will sit through me explaining DNS 🤣
Hot take from the podcast: the line between network security and cybersecurity is paperwork.
Security folks, I'm ready. Who owns the firewalls where you work? (with @gkavelines)
@NousResearch@Teknium I run Hermes 24/7 as the manager for my creator business: inbox, sponsors, analytics and my calendar. I missed the iOS beta before it filled up. Any chance I could grab a spot? Happy to send detailed feedback.
Be honest. Have you ever clicked that Write with Siri button on purpose? RemoveMacAI is free and the code is open, not from Apple, so read what it does before you run it: https://t.co/DtdZXvvTGh. How to remove Apple Intelligence from macOS 27 and get your storage back.
@Mkutka I’m all for fun projects. This is not that. I love technology and its advancement. But I think flying cars and space are not where our investments should be going.