We’ve listened to your feedback and have decided to extend the Muse technical support period until March 26th, 2020. During this time, we will continue to support you on our social channels. Learn more: https://t.co/cgOFxyOW7S
@alfonso09916987
Hi There,
We are sorry to hear about your experience with our product. Please allow us a chance to assist you. Feel free to reach out to us over chat via https://t.co/HLYpJsDhKs
We are always there to help you!
@judasprime Hi there! With rising health concerns, many schools are moving to online learning. We’re giving our global K-12 and higher ed institutional customers the ability to request “at-home” access for students & faculty. Learn more: https://t.co/CjVurUsUKF - RD
@michirnis If you are looking to access your site, the only way is either reinstalling Muse, and exporting it to HTML and use any code editor like Dreamweaver to modify the codes. Thanks! ^AR
@michirnis Hi Michael, Let's take an example of a .psd file. If we uninstall Photoshop from our computer, I am not sure if there is any way to open it! Similarly Muse files are also propitiatory, and can only open if app is installed.(1/2) ^AR
@mpetruzz Hey Matt, sorry for the issue coming across your way while working with Dreamweaver. It sounds as though you using the color picker in Code View. In Code View, Dreamweaver expects you to type the value in manually. Use the eyedropper from the CSS Designer. Hope it helps! ^AR
@SniderCat Hi Chatharine, since Muse is EOL, you can’t buy it's new subscription separately. However, you can go for Creative Cloud all apps subscription and then get an option to download it from older apps section. See this thread for reference - https://t.co/U4kMeSFS8l. Thanks! ^AR
@sefaiba Hey Sef, Magneto will be a part of Adobe Marketing cloud, and not for web designing. Therefore I can say a no to your question. I suggest you go through this doc - https://t.co/iFRQVwNmNF for more info. Thanks! ^AR
@deepanartist Hey Deepan, It is because RBI has some strict guidelines over PayPal user in Indian markets. PayPal merchants can accepts payments in 24 currencies and (INR) is not one of them. See this post and also you can find related info on Google - https://t.co/yiA5yhRvNI. Regards ^AR
@martingroupID Hi Eric, I get the disappointment and apologize for it. As far as I know, the option to outsource the code isn't being considered. Adobe Muse will continue to be supported for a year, and can be used even after that provided there are no changes to browser or web standards. ^PK
It’s in our nature to innovate and try new things, and it was in this spirit that we started Muse eight years ago. We’ve come to recognize trends in website creation that have caused us to evolve our strategy. Learn more about our plan for Adobe Muse: https://t.co/dbeoaBGNlf
@richnairn Hey Rich, apologies for the bad experience. I would like to direct you to this thread - https://t.co/vLVk0bdR8C which answer most of your questions. Thanks ^AR
@CathieLive Hey Cathie, looks like you are referring to this announcement - https://t.co/QIJS62hPfk. However, its been said that "New sites will no longer be available for purchase starting with June 18th, 2018" and from Muse you can only upload your site to an existing URL. Thanks ^AR
@emailgeeked Hi, we’re so sorry to hear about this. Can you provide more detail on what’s going on? Would you mind sending us your Adobe ID (email) or case number and more info on the issue? We’re here to help! ^AR
@ariflower Your sites will continue to exist on your computer and your hosted sites will be available until you pull them down. If you have hosted your sites on BC, you will have to migrate your sites to a third party hosting provider before May next year. ^PK
@StefanMetze Hi Stefan, we were referring users that were creating Muse for web prototypes to Adobe XD. I get it that it does not work for everyone. Will share the rest of your feedback with the team. ^PK
@ChicagoLimocom Did not see your question. Were you referring to posts and tweets from other users? We are doing our best to get to them as soon as possible. ^PK
@Wanderlustday The reason for redirecting to the forums is because some possible solutions on the way forward are being discussed. It is unlikely that the decision will be reversed but we have shared all feedback around this ask with the team. ^PK
@danielb1968 IBE will continue to work on sites hosted on third-party servers. If you are using BC, port your sites to third-party servers before May 20, 2019. ^PK