Adrien Renahy

Passionate product manager
Lived in 4 countries

[Adrien Renahy @AdrienR]

Hi @KLM, I made a claim due to damaged baggage more than 4 months ago. I still haven't received any reply and the claim tracking didn't update since then. Can you please help?

[Adrien Renahy @AdrienR]

@DB_Bahn der ICE 858 von Berlin nach Köln am Sonntag 25.07 hat seine Abfahrtszeit auf der Website geändert aber nicht im Ticket in der App (vorher 12.33h jetzt 13.46h), was stimmt? Habe keine Infos erhalten. Danke!

[Adrien Renahy @AdrienR]

@bmoesta @AmritaGurney @rjs It works again thanks a lot, great content.

[Adrien Renahy @AdrienR]

"I wasn't familiar with counting qualitative customer comments, because normally it's more about exploring new ideas. But people here in the business world are always interested in seeing all kinds of numbers and trying to compare everything." 2/2

[Adrien Renahy @AdrienR]

What does data look to you? Really thoughtful perspective on how to represent qualitative data. Resonated with something one of the colleagues I recently interviewed for an initiative we're working on said: 1/2
https://t.co/RQPuf3q3wD

[Adrien Renahy @AdrienR]

Proud of Kishaloy Halder and the team who got a paper on few-shot and zero-shot transfer learning for text classification accepted in COLING, one of the top NLP conferences! And only a few months after the team was founded. https://t.co/90EoggzXMm

[Adrien Renahy @AdrienR]

@rjs Right, simple. As far as I know, we can’t do that here in Europe due to privacy concerns :(

[Adrien Renahy @AdrienR]

@rjs Super helpful, thanks for sharing. How did you reach those people if they cancelled Basecamp? Genuinely interested as it’s the hardest people to reach for us.

[Adrien Renahy @AdrienR]

@danieljthomason @johncutlefish Interesting! What’s your source?

[Adrien Renahy @AdrienR]

Hi @DHLPaket It's the 3rd time that the delivery man doesn't ring and leaves the packages directly to a späti. This is a breach of your service and is not unacceptable. What's the process to place a complain? Thanks.

[Adrien Renahy @AdrienR]

Interesting exercise to improve the way to make predictions by calibrating the 80% confidence interval: https://t.co/OZOOUcTjXr

[Adrien Renahy @AdrienR]

@RosenfeldMedia Hi, I’m a member since before the talk but never received any email, how can I access past recordings? Thanks!

[Adrien Renahy @AdrienR]

@davidjbland How can teams keep lining up customers every day or 2 over and over again, without spending their entire time recruiting?

[Adrien Renahy @AdrienR]

Realisation of the day: success stories of your customers can’t be used to measure your product, but they are great selling points.

[Adrien Renahy @AdrienR]

@viktorcessan @skurt_new @johncutlefish Great idea @skurt_new @viktorcessan! I added a first version of French translations, would be great if another French speaking person could have a look for feedback.

[Adrien Renahy @AdrienR]

@KLM Hi, just did the online check-in and the website said "passenger on hold" and we don't have a seat number on the boarding passes, what does that mean? How can we get an attributed seat like any other airline? Thanks.

[Adrien Renahy @AdrienR]

@jboogie Any idea of the location? I signed up already, looking forward!

[Adrien Renahy @AdrienR]

@johncutlefish When do you use "bets" vs. "interventions"?

[Adrien Renahy @AdrienR]

@DHLPaket Hallo, ist mein Packet noch in der Filiale oder schon zurück geschickt? Danke.
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