Adventure Nour

[Adventure Nour @AdventureNour]

@SaudiAirline100 Thank you. I confirm that I have received the main refund (€1470).

I am now following up specifically regarding the reimbursement of essential purchases incurred due to the baggage delay (approx. €400), in line with passenger rights.

I can provide the details.

[Adventure Nour @AdventureNour]

@Saudia_Care @lrby72796151 @saudiairlines @ksagaca شكرًا لكم. تم استلام مبلغ الاسترجاع.
سأتابع عبر الخاص بخصوص باقي تفاصيل الحالة.

[Adventure Nour @AdventureNour]

@SaudiAirline100 Thank you for following up.

I confirm receipt of the €1470 refund.
I am currently consolidating the remaining elements of my case (baggage delay, essential purchases, and damaged baggage) and will revert via DM with the relevant details shortly.

Thank you for your patience.

[Adventure Nour @AdventureNour]

@Saudiacareedesk No, il will not do that because I think you are a fake account. I will stick to the official one @Saudia_Care @SaudiAirlinesEn

[Adventure Nour @AdventureNour]

@Saudia_Care @kamaal1707 @saudiairlines @SaudiAirlineWeb Thank you. I’ve received the €1470 refund today. I’m reviewing the remaining aspects of the case and will follow up via DM regarding the additional damages related to baggage delay and handling.

[Adventure Nour @AdventureNour]

@Saudia_Care @kamaal1707 @saudiairlines @SaudiAirlineWeb I’ve checked my DMs.
Unfortunately, the response still says “please wait / still processing”, with no proof of payment. I was told that the refund was completed (req 1635190), yet €0 has been received.

[Adventure Nour @AdventureNour]

@Saudia_Care @kamaal1707 @saudiairlines @SaudiAirlineWeb Here’s the issue, briefly:
• 23/09–29/11: told voucher EMD 0654223981610 was non-refundable
• 08/12: asked for bank details → told refund was initiated
• 11/12: explicitly told refund was completed (req 1635190)
• Since: only “still processing”, no proof, €0 received.

[Adventure Nour @AdventureNour]

@ksagaca @riyadhairports Improving passenger experience also means enforcing issued decisions.
In my case, the GACA compensation order C022836 (refund €1470) remains unexecuted after 5 months, with no proof of payment provided.
Passenger experience matters after the flight too. @KSAGACA @Saudia_Care

[Adventure Nour @AdventureNour]

@GACACare @KSAGACA @GACACare
Update: The GACA-issued compensation order C022836 required a monetary refund (€1470). After 5 months, @Saudia_Care still provides no proof of payment and 0€ has reached my bank account, despite repeatedly claiming the refund is “completed”.

[Adventure Nour @AdventureNour]

@Saudia_Care @iivhd @GACACare Thank you. I’ve replied via DM and provided all required references for the last months.
I look forward to a clear confirmation regarding enforcement of the refund order.

[Adventure Nour @AdventureNour]

@iivhd @GACACare @Saudia_Care Experienced the same pattern.
I was repeatedly redirected to “new complaints” with no concrete outcome.
In my case, GACA issued a refund order, yet months later the amount (€1470) has still not reached my bank account.
Rnforcement matters. @GACACare @Saudia_Care

[Adventure Nour @AdventureNour]

@Ror0_19971418 @GACACare I can relate.
In my case, a baggage issue led to months of follow-up, expenses out of pocket, and a €1470 refund ordered by GACA, still not been received (0€), with no proof of payment provided. @Saudia_Care
Passenger rights must be enforced in practice. @GACACare

[Adventure Nour @AdventureNour]

@GACACare Despite months of follow-up, @Saudia_Care Airlines has not provided any proof of refund execution (ARN/RRN).
No funds have reached my account.
I request formal enforcement of order C022836.

[Adventure Nour @AdventureNour]

@KAIAirport @ksagaca Despite months of follow-up, @Saudia_Care Airlines has not provided any proof of refund execution (ARN/RRN).
No funds have reached my account.
I request formal enforcement of order C022836.

[Adventure Nour @AdventureNour]

@ksagaca Despite months of follow-up, Saudi Airlines has not provided any proof of refund execution (ARN/RRN).
No funds have reached my account.
I request formal enforcement of order C022836.

[Adventure Nour @AdventureNour]

@GACACare Despite months of follow-up, Saudi Airlines has not provided any proof of refund execution (ARN/RRN).
No funds have reached my account.
I request formal enforcement of order C022836.

[Adventure Nour @AdventureNour]

@Saudi_Airlines @classic_8_31 @Momo31731 @Saudia_Care @ksagaca Update:
Despite repeated confirmations, @Saudi_Airlines has still provided NO proof of payment and €1470 has not reached my account (0€).
Order C022836 has not been executed.
I respectfully request enforcement. @KSAGACA @GACACare

[Adventure Nour @AdventureNour]

@Saudia_Care @ccs_0 وعليكم السلام،
تم التواصل عبر الخاص عدة مرات، ولكن حتى الآن لا يوجد أي تحديث فعلي.
ما زلت بانتظار إثبات التحويل بخصوص الاسترجاع المالي (قسيمة رقم 0654223981610).
أرجو إفادتنا برد واضح. شكراً لكم.

[Adventure Nour @AdventureNour]

@kamaal1707 @Saudia_Care Sorry this happened to your mother.
While dealing with @SaudiAirlines, I was contacted by a fake “support” account, led to a scam (police report filed) like @SaudiAirlineWeb Please be careful.
I’m also still waiting months later for a €1470 GACA-ordered refund (0€ received).

[Adventure Nour @AdventureNour]

@Saudi_Airlines @Momo31731 @Saudia_Care @ksagaca As stated multiple times, all details have already been shared via DM.
After months, the €1470 refund (voucher 0654223981610) ordered by GACA is still not received (0€).
Please stop redirecting to DM and provide proof of transfer (ARN/RRN) or a clear execution date.