Shubh Agarwal

[Shubh Agarwal @AgShubh10]

@jd_justdial @JaagoRe @jaagograhakjago @JaagoGrahak I haven’t heard anything from @jd_justdial & it seems like a customer’s grievance doesnt mean anything to @jd_justdial .

[Shubh Agarwal @AgShubh10]

@jd_justdial has the worst customer experience ever. I have a business listed on JD for 5+ yrs now & paying a premium of INR 15000 on average. I have been facing a lot of issues such as duplicate profiles, unwanted catalogues,etc & hv been reaching out to the team (1/n)

[Shubh Agarwal @AgShubh10]

@jd_justdial @JaagoRe @jaagograhakjago @JaagoGrahak I cant seem to find the DM option.

[Shubh Agarwal @AgShubh10]

(2/n) & after that they’ll just come back to you at the time of next premium due. @jd_justdial. This is just very annoying & have escalated the issue to @JaagoRe @jaagograhakjago @JaagoGrahak
Their flaws should immediately be addressed and penalised.
Don’t buy @jd_justdial

[Shubh Agarwal @AgShubh10]

(1/n) but the customer support @jd_justdial has been unresponsive everytime & its 4 months now and the issues still persists. Everytime the support says that it will be resolved within 24-48 hrs but it never does.
Their team is only available till the time you pay premium (2/n)

[Shubh Agarwal @AgShubh10]

@zomatocare I still haven’t heard anything from the @zomatocare support & this is very disappointing.

[Shubh Agarwal @AgShubh10]

Is @zomato @zomatocare fooling its customers in the name of ZOMATO GOLD. Following are the images of the same order cart from the same restaurant,same location & same time.1st pic is an order from a Non-Zomato Gold ac which is lower in value even after adding delivery amount(1/n)

[Shubh Agarwal @AgShubh10]

(4/n) I strongly recommend people not to go for Zomato Gold!
Also, a humble request to the authorities @JaagoRe @jagograhakjago to dive into the fake claims to its gold members by @zomato and take strict actions against the same.

[Shubh Agarwal @AgShubh10]

(3/n) Also, the same coupon when applied on the same restaurant says that it is valid only on selected restaurants. This is nothing but deception on part of @zomatocare.
It’s not abt the small diff in amts but the benefits zomato is claiming to its gold customers are Fake. (3/n)

[Shubh Agarwal @AgShubh10]

(2/n) whereas the 2nd & 3rd pic are from Zomato gold ac, where the total amt is greater than the 1st even after deducting delivery fee. The coupon code is unavailable for the gold ac. Why would that be?I’m not placing order for the 1st time from any of these acs @JaagoRe (2/n)

[Shubh Agarwal @AgShubh10]

(2/n) and the seal of the bread was missing and the puffcorn was old. The products were very dusty.
I don’t recommend @bbnow_bigbasket to anyone. The practice of delivering late orders and then low quality orders isn’t what a customer expects. @bigbasket_com @JaagoRe

[Shubh Agarwal @AgShubh10]

@bbnow_bigbasket @bigbasket_com I ordered a bread and a puffcorn from BB & the order was supposed to get delivered on 8:30pm. I got a call from bb @8:29pm and informed me that the order will get late. This would have been okay if it was their first time asking for the samw (1/n)

[Shubh Agarwal @AgShubh10]

(1/n) This has been happening for a while now. Everytime I get a call from bb that they are marking my order delivered but will deliver it 30-45mins late due to some issue. Why are they even calling it instant grocery then? Apart from this, the order delivered lacks quality (2/n)

[Shubh Agarwal @AgShubh10]

Is this some kind of joke @Airtel_Presence is playing with me. My complaint got resolved for the nth time the last time I tweeted and again the same issue has cropped up. What is with the services @airtelindia. This is going to consumer forum for sure. @JaagoRe @jagograhakjago

[Shubh Agarwal @AgShubh10]

Is this some kind of joke @Airtel_Presence is playing with me. My complaint got resolved for the nth time the last time I tweeted and again the same issue has cropped up. What is with the services @airtelindia. This is going to consumer forum for sure. @JaagoRe @jagograhakjago

[Shubh Agarwal @AgShubh10]

@bigbasket_com @bbnow_bigbasket I had raised a complaint a week back but haven’t heard from you despite approaching the customer support innumerable times. This is really disappointing from @BigBasketTech.
Kindly look into the matter

[Shubh Agarwal @AgShubh10]

@mymagicpin I was hoping for a coupon by @mymagicpin but I think it was just a publicity stunt. Kind of disappointing

[Shubh Agarwal @AgShubh10]

@mymagicpin Is this for real?? If it is, I want to have Pizza+coke+choco lava.
Won’t this be magical if @mymagicpin fulfils this for real!

[Shubh Agarwal @AgShubh10]

@Airtel_Presence What is the point of creating service requests everytime when you,can’t help with the solution Is this the kind of service you promise @airtelindia @Airtel_Presence This can’t be any more disappointing Why do you keep creating requests.Kindly call me on my registered contact asap

[Shubh Agarwal @AgShubh10]

I bought a new airtel broadband connection 3 months back. Since then, I’ve been regretting my decision. The wifi stops working after every 3-4 days and everytime I contact the customer care and they fix the problem and promise that the same won’t happen again. @airtelindia (1/n)

[Shubh Agarwal @AgShubh10]

@Airtel_Presence Is this some kind of joke @Airtel_Presence is playing with me. My complaint got resolved for the nth time the last time I tweeted and again the same issue has cropped up. What is with the services @airtelindia. This is going to consumer forum for sure. @JaagoRe @jagograhakjago