Final mystery shop was done at Martin and Co. I didn’t expect much from this one but was surprisingly better than I thought, though didn’t seem knowledgable about the town itself, seemed interested in the call and in what they could offer me. They followed up by ... (1/2)
Mystery shop number 2 was done at Manners. Safe to say I probably wouldn’t use them if I was going to sell or rent my property. Had to call twice for someone to pick up and it was like talking to a brick wall. Not much else to say about this one!
1st mystery shop of the day was to Bourne estate agents. Answered the phone in a timely manor and sounded very polite, seemed to care about my search and genuinely interested in my criteria, followed up by sending my details that relating to my search. Only downside... (1/2)
which will be updated every Sunday! The Power 10 will be based on customer service and how much they care about the customer! I’m looking forward to how this goes and hopefully it will help the residents of Woking make an informed decision on who to use. (2/2)
Starting from tomorrow the mystery calls will be happening to each agent in Woking. Two things will come from these calls. Firstly, a summary will be released shortly after the call. Secondly, a Power 10 will be established, this is a weekly ranking system... (1/2)