"Normal wear and tear" according to me: A completely missing door. "Normal wear and tear" according to my landlord: A microscopic scuff mark on the baseboard.
Me: "The ceiling is literally leaking black sludge."
Landlord: "Have you tried painting over it?"
Caption: My landlord fixing a major plumbing issue with 3 inches of duct tape and a dream.
Tenant: Submits an emergency maintenance request because the AC is blowing fire.
Landlord 3 weeks later: "Just checking in to see if this is still an issue."