Imran Ahmed

Senior Director - Customer experience and Customer insights

[Imran Ahmed @AhmedImranuddin]

@flynas I bought the ticket 2 days ago and now I am struggling with Name correction. By the way, the name was picked by Flynas system automatically from my login

[Imran Ahmed @AhmedImranuddin]

@flynas Awarded probably for the Inconvenience it provided to passengers like me!!!

[Imran Ahmed @AhmedImranuddin]

@flynas Its a fligh that gives only inconvenience to passengers for the mistakes committed by itself

[Imran Ahmed @AhmedImranuddin]

@flynas @wrth_ksa @flynas @flynascare
Pathetic performance by your support team. I booked ticket and picked name from profile. Your system took last name incorrectly. Now, from the past 2 days I am struggling to get name corrected. PNR: QFCEJQ

[Imran Ahmed @AhmedImranuddin]

@flynas @flynascare
Pathetic performance by your support team. I booked ticket and picked name from profile. Your system took last name incorrectly. Now, from the past 2 days I am struggling to get name corrected. PNR: QFCEJQ

[Imran Ahmed @AhmedImranuddin]

@emirates @EmiratesSupport @EmiratesSupport
My luggage please??? You are not able to trace it since 18th July. Further, no proper correspondence from your end. Can you update me with the status?

Details:

[Imran Ahmed @AhmedImranuddin]

@emirates @EmiratesSupport

Any update on my baggage. Its been lost since 18th July 2026. We have been following up with you through all the possible means i.e. emails, call center, helpline, twitter etc. but no response from your end.

Details:

[Imran Ahmed @AhmedImranuddin]

@emirates Please make sure that the bags are not lost, otherwise passengers have to suffer like me.

[Imran Ahmed @AhmedImranuddin]

@emirates @Paulwills150 We did this. Pathetically, no response either from Call center, from Airport office, from Dubai office nor on emails.

[Imran Ahmed @AhmedImranuddin]

@Paulwills150 @emirates I definitely understand your pain and echo the same feeling. My bag has been missing since 18th July.

[Imran Ahmed @AhmedImranuddin]

@emirates And definitely there is one way to win a customer. Give my bag which is missing since 18th July.

[Imran Ahmed @AhmedImranuddin]

@Arsenal Surely flying higher. Wishing you even more success. But please return my bag which has been delayed since 18th July.

[Imran Ahmed @AhmedImranuddin]

@emirates @EmiratesSupport Both the channels are not helpful. My bag is not delivered since 18th July. Utterly pathetic!!

[Imran Ahmed @AhmedImranuddin]

@emirates What's the point of such luxury when a bag is not delivered since 18th July.

[Imran Ahmed @AhmedImranuddin]

@emirates @EmiratesSupport
Will I ever get my bag? What's the point of claiming luxury airliner when you can't trace a single bag lost since 18th July??? This is frustration beyond any imagination!!

[Imran Ahmed @AhmedImranuddin]

@emirates @EmiratesSupport
It is utterly pathetic that an airline boasting about world-class luxury has spent over a month "grappling" to track down a single piece of luggage lost back on July 18th.

[Imran Ahmed @AhmedImranuddin]

@EmiratesSupport May I know the definition of quickly... is it one hour, few hours, 1 day, 1 week or 1 month. It's been more than a month now since we did not received our baggage. Check the status below from your portal

[Imran Ahmed @AhmedImranuddin]

@emirates @EmiratesSupport I shouldn't have to scream from the damn rooftops just to get my own luggage back. Does Emirates give a single damn about its passengers? My bag has not been deivered since July 18th despite a barrage of emails and calls. Fix this incompetence!!

[Imran Ahmed @AhmedImranuddin]

@emirates @EmiratesSupport
How long do I need to wait to get my baggage? It's been missing since 18th July. Emirates team, we never expected such a pathetic excuse for ground handling from a supposedly '5-star' airline!! Below is the status from your portal.